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5. Troubleshooting
Problem Causes
I don‘t hear any sound
from the PartnerMic
PartnerMic is switched o.
PartnerMic is not paired with the
hearing aids.
The distance between the PartnerMic
and the hearing aids is too great.
An obstacle is preventing transmission.
I hear drop-outs
during audio transfer
PartnerMic is too far away from the
hearing aid or shielded by an obstacle
(e.g. human body).
The volume during
streaming is not
comfortable (too low
or too high)
The volume levels are not set correctly.
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