PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc. (POC),
warrant that products distributed by
PUSAin
the
U.S.A.,
and by POC
in Canada that fail to
function properly under normal use due to a manufacturing defect when
installed
and operated according to the
owner's manual enclosed with the unit
will
be repaired or replaced with
a unit
of
comparable value, at the option
of
PUSAor
POC,
without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or
rebuilt
at the option of
PUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OF
THIS PIONEER
PRODUCT
DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS PURCHASED FROM
AN
AUTHORIZED
PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE
A
SALES
RECEIPT OR
OTHER
VALID PROOF OF
PURCHASE
SHOWING
THE DATE
OF
ORIGINAL
PURCHASE
OR,
IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING THE
PLACE
AND
DATE
OF FIRST
RENTAL
IN
THE
EVENT SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,
ONLY FROM
WITHIN
THE COUNTRY
OF
PURCHASE
AS
EXPLAINED IN THIS
DOCUMENT.
YOU
WILL
BE
RESPONSIBLE
FOR
REMOVALAND
INSTALLATION OF
THE PRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED
OR
REPLACEMENT PRODUCT
TO YOU WITHIN
THE COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY
PERIOD
Car
Stereo
Products
~
1
Year
Li.b.Qr
1
Year
The warranty period for
retail
customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IF THIS
PRODUCT
WAS
PURCHASED
FROMAN
UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS
PRODUCT
IS SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES
NOT
WARRANT
ANY
PRODUCT
LISTED
ABOVE
WHEN
IT IS USED
IN
A TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT APPLY
IF
THE PRODUCT HAS
BEEN SUBJECTED TO
POWER
IN EXCESS OF ITS PUBLISHED
POWER RATING.
THIS
WARRANTY
DOES NOT
COVER
DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED
FOR LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY DOES NOT COVER THE
CABINET
OR ANY APPEARANCE
ITEM,
USER
ATTACHED ANTENNA, ANY DAMAGE
TO
RECORDS
OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT
RESULTING
FROM ALTERATIONS, MODIFICATIONS
NOT
AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE OR
ABUSE, DAMAGE DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE FROM LEAKING, DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOF BATTERIES
NOT
CONFORMING TO THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED
FROM
ANY
SOURCE
OTHER THAN A
PIONEER AUTHORIZED SERVICE
COMPANY
OR
OTHER
DESIGNATED LOCATION. THIS
WARRANTY
DOES
NOT
COVER
DEFECTS
OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR
FROM
IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR
PURPOSE,
TO
A
PERIOD NOT
TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO
NOT
ALLOW
LIMITATIONS ON HOW
LONGAN
IMPLIED
WARRANTY LASTS
AND
SOME STATES DO
NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY
TO
YOU.
THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY HAVE OTHER
RIGHTS WHICH
MAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED,
STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A.
or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction .
.u.sA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company
. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can
perform repairs for
most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest
Pioneer
servicer.
Pioneer Customer
Support-
Can
advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email
or
access
the Pioneer website to contact Pioneer.
CANAPA-
POC has a number
of
Authorized
Service
Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully
and send it, transportation prepaid by a traceable, insured method, to an Authorized
Service
Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit.
Include
your name, address and telephone number where you can be reached during business hours.
On
all
complaints and concerns
in
the U.S.A.
call
Customer Support at 1-800-421-1404,
or,
in
Canada,
call
Customer Satisfaction at (905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please
call
or write:
Authorized Service Company, please call
or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX
1720
340 FERRIER STREET,
UNIT 2
LONG
BEACH,
CALIFORNIA 90801 MARKHAM,
ON
L3R
2Z5
1-800-421-1404
(905) 479-4411 1-877-283-5901
http://www. pioneerelectron ics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.
ca
IN
THE U.S.A. -
Following
our
response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title
I
ofthe
Magnuson-Moss Warranty-Federal Trade Commission lmprovementAct, 15
U.S.C. 2301
et
seq
.
To
use the Complaint Resolution Program
call 1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within
40
days of receiving your complaint, Pioneer
will
investigate the dispute and will
either:
(1) respond to your complaint in writing informing you what action Pioneer
will
take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it
will
not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905)
946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model No.
-------------------
Serial
No.
-----------------
Purchase
Date----------
Purchased From
____________________________________________________
__
KEEP
THIS INFORMATION
AND
YOUR SALES RECEIPT
IN
A
SAFE
PLACE
< QRY3001-B/S
>
UCC0212
Pirnted
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