PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed
by
PUSA
in
the U.S.A., and by POC in Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according
to
the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option
of
PUSA or POC, without charge to you for parts
or
actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option of PUSA or
POCo
THISLIMITED WARRANTYAPPLIES
TOTHE
ORIGINALOR ANYSUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURINGTHE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT
WAS
PURCHASED
FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPTOR OTHER
VALID
PROOF
OF
PURCHASE SHOWINGTHE
DATE
OFORIGINAL PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSA OR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCTWARRANTY PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the prodUct commences upon the date product
is
first put into use
(a)
during the rental period
or
(b)
retail sale. whichever occurs first.
WHAT
IS NOT COVERED
IFTHIS PRODUCTWASPURCHASEDFROM ANUNAUTHORIZEDDISTRIBUTOR,THERE ARE NOWARRANTIES, EXPRESSORIMPLIED, INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOF FITNESS FOR A PARTICULAR PURPOSE ANDTHISPRODUCT ISSOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBELIABLEFOR ANY CONSEQUENTIALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANYPRODUCT LISTEDABOVEWHEN
rTls
USED
IN
A TRADE OR BUSINESSOR
IN
ANY INDUSTRIALOR COMMERCIALAPPLICATION.
THISWARRANTYDOES NOTAPPLYIFTHE PRODUCT HAS BEEN SUBJECTEDTOPOWER
IN
EXCESSOFITS PUBLISHEDPOWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGESAPPLIED FOR LENGTHYPERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM, USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS,ANY
DAMAGETOTHEPRODUCTRESULTlNGFROMALTERATIONS, MODIFICATIONSNOTAUTHORIZEDINWRmNGBYPIONEER,ACCIDENT,MISUSEORABUSE,DAMAGEDUETO
UGHTNINGORTOPOWERSURGE5,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULD
BE
OTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSEOFUNAUTHORIZEDPARTSOR LABOROR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,OR REMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,TO A PERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD.
NOWARRANTIESSHALLAPPLY
AFTERTHE
WARRANTYPERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON HOWLONGANIMPLIEDWARRANTY
LASTS
AND
SOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OFINCIDENTALOR CONSEQUENTIALDAMAGES,
SO
THE
ABOVE
LIMITATIONSOR EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM STATE
TO
STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE
NO
REPRESENTATIONS,WARRANTIES,OBLIGATIONS OR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A.
or
Canada
to receive warranty service you need to present
your
sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
follOWing
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer
may
repair
or
replace your unit,
or
refer you
to
an Authorized
Pioneer
Service Company. Your sales receipt should
list the
contact
information
(phone
number,
fax, email, etc.)
for
your
Dealer.
Your Authorized
Pioneer
Service
Company
- Can perform repairs
for
most
Car Electronics products and can advise
other
options
as
applicable. Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer Electronics Service - Can advise the optimal service option
for
your
model and
geographic
location. Please reference
the
information listed
below
and phone,
email
or
access the Pioneer
website
to contact Pioneer.
CANADA
- POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send it, transportation prepaid
by
a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent
damage
in transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For hook-up
and
?peration of your unit or to
locat~
an
For additional information
on
this warranty, please call or write:
Authonzed Service Company, please call or wnte: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICS
SERVICE.
INC.
PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA
90801
MARKHAM
ON
L3R
OP2
1-800-421-1404 (905)
479-4411'
1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN
THE
U.S.A. - Following
our
response to any initial request
to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer
makes
available its Complaint
Resolution Program to resolve the dispute.
The
Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title I of the Magnuson·Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To
use the Complaint Resolution Program call
1-800·421·1404
and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within
40
days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to
your
complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to
your
complaint in writing
informing you why it will not take any action.
IN
CANADA
- Call the
Customer
Satisfaction
Manager
at
(905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORDTHE PLACE AND DATE OFPURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1246-B/U >
Printed
in
China
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