PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and PioneerEiectronicsOfCanada, Inc. (POC), warrantthatproductsdistributed by PUSAin the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with
a unit of comparable value, at the option of
PUSAor
POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES TO THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER OF THIS PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDED THE
PRODUCT WAS
PURCHASED
FROM AN
AUTHORIZED
PIONEER DISTRIBUTOR/DEALER IN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPT OR OTHER VALID PROOF OF
PURCHASE
SHOWING THE DATE OF
ORIGINAL
PURCHASE OR, IF RENTED,
YOUR
RENTAL
CONTRACT
SHOWING THE
PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVAL
AND
INSTALLATION OF
THE PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED OR
REPLACEMENT
PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
Parts
1 Year
Labor
1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT
IS
NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE AND THIS PRODUCT
IS
SOLD STRICTLY" AS IS" AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL
AND/OR
INCIDENTAL DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN IT IS USED IN A TRADE OR BUSINESS OR IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT
HAS
BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES
APPLIED
FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY
DOES
NOT COVER THE CABINET OR ANY APPEARANCE
ITEM,
USER ATTACHED ANTENNA, ANY DAMAGE
TO
RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE
TO
UGHTNINGORTO POWER SURGES, SUBSEQUENT DAMAGE FROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES,
OR
THE
USE
OF
BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED
BY
THE USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND
SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
~-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer
may
repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your
Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs
for
most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA-
POC has a
number
of Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company,
please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905)
479-4411 1-877-283-5901
http://www. pioneerelectron ics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN THE U.S.A. - Following
our
response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission lmprovementAct, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40
days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
___________________
Serial No.
_________________
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE < QRY3001-B/N >
UCC0212
Pirnted
in
Thailand
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