PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA, INC.
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrantthatproducts distributed by PUSAin the
U.S.A,
and by POC in Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with
a unit
of
comparable value, at the option
of
PUSAor
POC, without charge to you for parts
or
actual repair work. Replacement units and/or parts supplied under this warranty
may
be
new or rebuilt atthe option
of
PUSAor
POC.
THIS LIMITED WARRANTY APPLIES TO THE
ORIGINALORANYSUBSEQUENTOWNER
OF THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPT
OR
OTHER VALID PROOF
OF
PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE OR, IF RENTED,
YOUR
RENTAL CONTRACT SHOWING
THE
PLACE
AND
DATE OF FIRST RENTAL. IN
THE
EVENT SERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVALAND INSTALLATION OF
THE PRODUCT.
PUSAOR
POC,
AS
APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED
OR
REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
eam
1
Year
LAbm
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESSORIMPUED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY"AS
IS"
AND ''WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN IT IS USED
INA
TRADE OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY
DOES
NOT COVER THE CABINET OR ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY DAMAGE TO
RECORDS
OR RECORDING TAPES OR DISCS, ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING BY PIONEER,
ACCIDENT,
MISUSE OR ABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE FROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THANA
PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED
BY
THE USE OF UNAUTHORIZED PARTS OR
LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALLAPPLY
AFTER
THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW
LONGAN
IMPLIEDWARRANTYLASTSANDSOMESTATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGALRIGHTSANDYOU
MAY HAVE OTHER RIGHTS WHICH MAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In the
U.S.A
or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction .
.u.&A-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair
or
replace
your
unit,
or
refer you
to
an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for most Car Electronics products and can advise
other
options as applicable. Please access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and
select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support
- Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website
to
contact Pioneer.
CANAPA-
POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all
complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up
and
operation of your unit or
to
locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O.
BOX
1720
340
FERRIER
STREET,
UNIT 2
LONG
BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www. pioneerelectron
ics.
ca
IN THE
U.S.A.-
Following
our
response to
any
initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program
to
resolve the dispute. The Complaint Resolution Program is available
to
you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title I
ofthe
Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40
days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.------------------
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP THIS INFORMATION AND
YOUR
SALES RECEIPT IN A SAFE PLACE
< QRY3001-B/S >
UCC0212
Pimted in China
To Previous Page
Loading...
Need help?
General
