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General| Wearing style | Over-the-ear |
|---|---|
| Bluetooth version | Bluetooth 5.1 |
| Voice prompts | Yes |
| Smart sensors | Yes |
| Dynamic Mute Alert | Yes |
| Connectivity | Bluetooth, USB |
| Wireless range | 98 ft (30 m) |
| Noise Cancellation | Active Noise Cancellation (ANC) |
| Ear Cushions | Memory foam |
| Controls | On-ear controls |
| Water Resistance | No |
| Warranty | 2 years |
| Charging time | 2 hours |
Provides details on connecting the headset system to various desk phone setups A, B, C, or D.
Details the controls and functions of the headset, including ANC, volume, and call buttons.
Explains the function of the EHS cable for automatic call answering and ending.
Describes the HL10 lifter's function in automatically lifting and returning the handset.
Guides on how to pair the headset with its base station for initial setup.
Instructions for connecting the headset to a smartphone via Bluetooth.
Explains how to position the microphone boom and adjust the headband for comfort.
Details the process of charging the headset using the base or a USB cable.
How to check the current battery level of the headset.
Instructions for keeping the device firmware up-to-date using Poly Lens App.
How to turn the headset on and off using the power switch.
How to adjust headset, desk phone, and ringtone volumes.
Steps for initiating, receiving, and terminating calls using the headset or base.
How to mute and unmute the headset during an active call.
Controls for managing audio playback, including play, pause, skip, and rewind.
How to activate Siri, Google Assistant, or Cortana via the headset.
Information on Active Noise Canceling and its adjustment levels.
How to select the primary audio channel or phone line for calls.
Explanation of the headset LED's illumination for call status.
How to use the headset in corded mode to improve audio quality and charge.
Solutions for issues with not hearing a dial tone, including charging and pairing.
Clarifies the multi-device connectivity capabilities of the headset.
Troubleshooting steps for audio static, including base positioning and volume adjustments.
Advice for resolving distorted audio, focusing on distance and volume settings.
Steps to resolve echo issues, involving volume and microphone placement.
Tips to eliminate background buzz, such as base placement and power source.
Reasons why voice assistants might not activate and how to fix them.
Troubleshooting for the handset lifter not functioning.
Solutions for softphone call issues, including pairing and default audio devices.
Adjusting volume settings for optimal call quality in softphone applications.
Steps to redirect audio from the headset back to PC speakers.
Guides on using the headset with Microsoft Teams, including button functions and settings.
Information on using the headset with softphones other than Microsoft Teams.
Solutions for audio interruptions during softphone calls, suggesting corded mode.
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