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Ronald HodgeAug 17, 2025
How to fix no display on Platinum Stairlifts?
- WwilliamjonesAug 17, 2025
If there is no display on your Platinum Stairlifts, check that the battery isolator switch is in the “I” position.
How to fix no display on Platinum Stairlifts?
If there is no display on your Platinum Stairlifts, check that the battery isolator switch is in the “I” position.
What to do if Platinum Stairlifts lift is off charge?
If your Platinum Stairlifts is off charge, move it to a charging point. Also, check that the transformer is plugged into the mains socket and turned on.
What to do if Platinum Stairlifts end stop activated?
If the end stop is activated on your Platinum Stairlifts, ensure that both the track and staircase are clear of any obstructions.
Why is the motor running too hot in my Platinum Stairlifts?
If the motor and motor drive are running too hot on your Platinum Stairlifts, it could be due to an overloaded lift or excessive use. Switch the lift off and allow the motor to cool down.
What to do if Platinum Stairlifts stopped by safety edge?
If your Platinum Stairlifts has stopped because of the safety edge, ensure that both the track and staircase are clear of obstructions.
How to resolve final limit fault in Platinum Stairlifts?
To resolve a final limit fault in your Platinum Stairlifts, first, check that the key is in and switched on. Second, ensure the seat is swivelled into the correct position.
How to reset datum position on Platinum Stairlifts?
To reset the datum position on your Platinum Stairlifts, move the lift to the bottom of the track.
What to do if Platinum Stairlifts motor brake inoperable?
If the motor brake is inoperable on your Platinum Stairlifts, turn the lift off using the battery isolator switch, wait 10 seconds, and then turn the lift back on.
How to fix Platinum Stairlifts power relay that did not close?
If the power relay did not close on your Platinum Stairlifts, turn the lift off using the battery isolator switch, wait 10 seconds, and then turn the lift back on.
What causes conflicting calls on Platinum Stairlifts?
If your Platinum Stairlifts is receiving more than one conflicting call, it may be because the direction toggle or wall control direction button is stuck on.
General| Warranty | 2 years |
|---|---|
| Power supply | Rechargeable battery |
| Seat Width | 18 inches (46 cm) |
| Seat Depth | 16 inches (41 cm) |
| Seat Height | 510 mm (20 inches) |
| Speed | 0.15 m/s |
| Safety Features | Seatbelt, swivel seat, emergency stop |
| Footrest Width | 360 mm (14 inches) |
Describes the pressure pads that prevent movement if obstructions are detected.
Instructions on fastening, using, and retracting the safety lap belt securely.
Step-by-step guide for safely boarding the stairlift.
Instructions for operating the stairlift during ascent and descent.
Steps for safely disembarking from the stairlift.
Lists diagnostic codes and their meanings for fault identification.
Provides guidance on when and how to call for professional assistance.
Specifies the maximum weight capacity for standard and heavy-duty models.