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Stephanie WolfeAug 1, 2025
What to do if the 'ADD WATER' indicator is on in my Platinum Ice Maker?
- JJessica ClarkAug 1, 2025
If the 'ADD WATER' indicator illuminates on your Platinum Ice Maker, it could be due to several reasons. First, check if the water level is low or if there is a lack of water; if so, refill the water reservoir and press the “ON/OFF” button to restart the ice-making cycle. Secondly, the water screen at the bottom of the water reservoir might be blocked, requiring cleaning. Lastly, a pump malfunction could be the cause, in which case you should send it to the authorized department for repair.