The warranty service applies if
•
The Recorder is not dismantled, repaired, maintained, or modified
without permission;
•
The Recorder is not operated in an abnormal environment;
•
The Recorder is not damaged due to a violation of the user's manual;
•
The Recorder has not experienced a collision, falling, or bending due
to improper storage or faults and significant deformations due to liquid
leakage in humid places.
If you encounter problems using this device, please get in touch with us
through our customer support email at support@plaud.ai or directly reach
out to us over the customer service menu in the PLAUD App. Please provide
your order ID, SN Number, and the App version for a more effective reply.
Privacy Protection
All data is only stored on the device or phone if you do not use our cloud
services. And the recordings that you upload to the cloud are encrypted
and safely protected.
Product Disclaimer
•
Legal Restrictions
Please strictly abide by the relevant laws and do not use this product
illegally. The company does not make any commitments or take any
responsibility for the consequences of illegal acts.
•
Privacy Protection
All data is only stored on the device or phone if you do not use our cloud
services. And the recordings that you upload to the cloud are encrypted
and safely protected.
•
Data Safety
The company is not responsible for the loss or damage of personal data
caused by the mishandling of hardware, software, product maintenance,
battery replacement, or other unexpected situations. It does not take
liability for other indirect losses caused by this.
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