3
Connectivity
If your service agreement requires your player to be connected to the network, please follow the steps
below to ensure connectivity:
1. Locate the Network Connector (K) on the back of the player and securely plug in an active CAT5
cable (looks like telephone cord).
2. Attach the power cord into the C500 Combo player (see STEP 3, below).
3. Verify the green and amber network connectivity lights located on the Network Connector are
lit and flashing.
4. Wait 2 minutes and check Last Connect from the front of the player.
Check Last Connect:
1. Press enter or an arrow button to open the Main Menu.
2. Scroll down using the arrow buttons to Help and press enter.
3. Scroll down to Last Connect, text will scroll listing SUCCESS or CONNECT_ERROR, Server
attempting to connect to (by name or IP), port, and last date and time attempted.
Check your service agreement or call your dealer to know if you are a Serenade account.
IF THERE IS A PROBLEM, SEE THE TROUBLESHOOTING GUIDE
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