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pleasant hearth PH50PS Series - User Manual

pleasant hearth PH50PS Series
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7077-171 • July 16, 2012 1
Questions, problems, missing parts? Before returning to your retailer, call our
customer service department at 877-447-4768 8:30 a.m – 4:30 p.m. CST,
Monday – Friday or email us at customerservice@ghpgroup.com.
Owners Manual
Installation and Operation
Models:
PH35PS Series - Medium Pellet Stove with Pedestal
PH50PS Series - Large Pellet Stove with Pedestal and Base Pan
PH50CABPS Series - Cabinet Pellet Stove
High Efciency Pellet Stove
SAFETY NOTICE: PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF
THIS PELLET FUEL-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS
COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH. CONTACT LOCAL
BUILDING OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIRE-
MENTS IN YOUR AREA.
SAVE THESE INSTRUCTIONS
8280 Austin Avenue
Morton Grove, IL 60053
877-447-4768
This heater meets the U.S. Environmental
Protection Agency’s emission limits for
wood heaters sold after July 1, 1990.
PH35PS PH50PS PH50CABPS

Table of Contents

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Summary

Important Safety Information

General Safety Precautions

Covers installation, operation, fire risks, and general warnings for safe appliance use.

Hot Surface Safety Warnings

Details risks associated with hot surfaces and precautions for preventing burns and fires.

Appliance Certification and Specifications

Appliance Certification and Standards

Lists laboratory, report number, type, and standards for appliance approval and compliance.

BTU and Efficiency Specifications

Provides heating capacity, fuel, and efficiency ratings for PH35PS and PH50PS/CABPS models.

General Information and Fuel Handling

Fire Safety Guidelines

Essential fire safety measures including smoke detector placement, extinguisher use, and hopper fire response.

Fuel Quality and Storage

Information on pellet fuel types, ash content, moisture, size, and proper storage for optimal performance.

Stove Operation Procedures

User Dial Control Guide

Explains the functions of the dial control (Off, Min, Max, Auto) for daily operation and comfort settings.

Filling the Pellet Hopper Safely

Instructions on how to safely open the hopper lid and fill it with approved wood pellet fuel.

Stove Startup and Initial Use

Priming the Feed Tube

Steps to prime the feed tube for initial use or after running out of pellets to ensure fuel delivery.

Starting Your First Fire

A step-by-step guide for initiating the first burn cycle, including ignition sequence and safety checks.

Appliance Overview and Safety

Pellet Appliance Operating Parts

Identifies and illustrates key external components like the dial control, firepot, and baffles.

Hot Surface Safety Reminder

Reinforces warnings about hot surfaces and provides recommendations for child safety and barrier use.

Status Indicators and Troubleshooting

LED Color Coding Chart

Explains the meaning of different LED colors and flash patterns for operational status and error codes.

Stove Operation Modes and Adjustments

Ignition Cycles and Burn Modes

Covers ignition process, running in minimum/maximum, and automatic mode operation.

Clearance Requirements and Trim Adjustment

Details maintaining clear space and adjusting combustion air (trim) for optimal burning conditions.

Maintenance and Servicing Guide

Quick Reference Maintenance Schedule

A summary table of cleaning and inspection frequencies for firepot, ash removal, glass, and more.

Fuel Type Impact on Maintenance

Discusses how fuel quality and ash content affect cleaning frequency and appliance performance.

Cleaning Procedures and Ash Disposal

Firepot Cleaning and Ash Management

Step-by-step instructions for cleaning the firepot, firebox, and proper disposal of ashes.

Component Cleaning and Inspection

Glass, Hopper, and Exhaust Path Cleaning

Procedures for cleaning the appliance's glass, hopper, and exhaust path components like baffles.

Door Gasket and Handle Inspection

Guidance on inspecting the door handle and ensuring a proper seal for the glass gasket.

Blower Maintenance and Seasonal Preparation

Cleaning Convection and Exhaust Blowers

Instructions for cleaning both blowers, noting they require no lubrication.

Firebox Preparation for Non-Burn Season

Steps to prepare the firebox for storage, including cleaning and painting exposed steel.

High Ash Fuel Content Maintenance

Managing Ash Buildup with High Ash Fuel

Details on maintaining the appliance when using high ash content fuel and addressing firepot overfilling.

Frequently Asked Questions

Glass Clarity and Heat Output

Addresses common issues like dirty glass and how to maximize heat output.

Start-up, Fuel, and Noise Issues

Explains start-up problems, metal flaking, and causes of blower noise.

Venting, Fuel Type, and Power Questions

Covers questions about outside air kits, venting sparks, unit power, and approved fuel types.

Replacement Parts - Blower Assemblies

Convection Blower Replacement

Detailed steps for removing and replacing the convection blower motor.

Exhaust Blower Replacement

Instructions for safely removing and installing the exhaust blower motor.

Replacement Parts - Key Components

Snap Disc and Igniter Replacement

Procedures for replacing the snap disc safety switch and the igniter assembly.

Baffle Removal and Replacement

Steps for removing and reinstalling the firepot baffles for cleaning or replacement.

Replacement Parts - Electrical and Feed System

Glass, Fuse, and Control Board Replacement

Instructions for replacing the ceramic glass, control board fuse, and the main control board.

Feed Motor and Spring Assembly Replacement

Guidance on replacing the feed motor and the feed spring assembly for the pellet delivery system.

Installation Planning and Requirements

Location, Draft, and Venting

Guidelines for selecting proper installation location and ensuring adequate draft for safe venting.

Negative Pressure Risks and Mitigation

Explains risks of negative air pressure and how to mitigate them for safe appliance operation.

Installation Setup and Tools

Appliance and Chimney Placement Strategy

Advice on locating the appliance and chimney for optimal performance and safety considerations.

Tools and Supplies for Installation

Lists the necessary tools and materials required for the proper installation of the pellet stove.

Appliance Dimensions

PH35 PS Model Dimensions and Measurements

Provides detailed dimensional drawings and measurements for the PH35PS pellet stove model.

PH50 PS Model Dimensions and Measurements

Provides detailed dimensional drawings and measurements for the PH50PS pellet stove model.

Clearances and Appliance Dimensions

PH50 CAB Model Dimensions and Measurements

Provides detailed dimensional drawings and measurements for the PH50CAB pellet stove model.

Combustible Clearances (UL;ULC)

Specifies required clearances to combustible materials for vertical and horizontal installations.

Hearth Pad Installation Requirements

Hearth Pad Specifications (UL;ULC)

Details requirements for non-combustible floor protection (hearth pad) for safe installations.

Venting System Installation Guidelines

Chimney and Exhaust Connection Procedures

Guidelines for connecting the appliance to the venting system, including pipe types and securement.

Vent Termination Location Requirements

Specifies where and how the vent system must terminate outside the building for safety and code compliance.

Pellet Venting Charts and Guidelines

Venting Installation Rules and Charts

Charts and guidelines for maximum horizontal runs, vertical rise, and elbow allowances in venting systems.

Venting Installation Methods

Vertical Interior Venting Installation

Illustrates the preferred method for interior vertical venting installations with key clearances.

Through-the-Wall Venting Installation

Shows how to vent the appliance through an exterior wall, including required clearances.

Masonry Venting Requirements

Standard Masonry Chimney Venting

Details requirements for venting into a standard masonry chimney structure.

Alternate Masonry Chimney Venting

Provides guidance for an alternate method of venting into a masonry chimney.

Through The Wall Venting Details

Straight Out and 45 Degree Venting

Illustrates through-the-wall venting configurations with specific clearance requirements.

Mobile Home Installation Requirements

Mobile Home Specific Installation Guidelines

Outlines essential requirements for installing the appliance in a mobile home environment, including safety.

Appliance Setup and Power Connection

Outside Air Kit Installation Instructions

Instructions for installing the outside air kit for improved performance and negative pressure reduction.

Powering Up the Unit Safely

Steps to safely connect and power up the appliance after setup, including electrical safety.

Troubleshooting Common Operational Issues

Unit Not Responding, Lighting, or Extinguishing

Solutions for power issues, unit not lighting, and causes for fire extinguishing.

Cycling Problems and Temperature Sensor Errors

Addresses frequent cycling in automatic mode and errors related to exhaust/ambient temperature probes.

Troubleshooting Performance and Burning Problems

Startup, Flame, and Noise Issues

Solutions for slow/smoky startups, lazy flames, and noise from blowers.

Unit Shutdown, Fuel, and Soot Issues

Addresses units failing to shut off, burning problems, and causes of excessive soot.

Troubleshooting Alarm Codes

Hopper and Probe Failure Alarms

Explains causes and corrective actions for empty hopper and exhaust/ambient probe failure alarms.

Ignition and Over-Temperature Alarms

Details troubleshooting for missed ignition alarms and exhaust over-temperature warnings.

Component Functionality Overview

Control Board, Power, and Safety Devices

Describes the control board, power supply, snap disc, and vacuum switch functions.

Blower Systems and Feed Mechanism

Explains the roles of the convection blower, exhaust blower, and the pellet feed system.

Wiring Diagram

Appliance Electrical Wiring Schematic

A visual representation of the electrical connections for all major components of the appliance.

Detailed Replacement Parts List

Exterior, Internal, and Feed System Parts

Lists and illustrates replacement parts for exterior panels, door, baffles, firepot, and feed system.

Control Board, Sensors, and Other Parts

Identifies replacement parts for the control board, temperature sensors, igniter, and other components.

Service and Maintenance Log

Maintenance Service Record

A log to record dates, service providers, and descriptions of maintenance performed on the appliance.

Homeowner Notes Section

Personal Notes and Observations

A dedicated space for homeowners to record personal observations, modifications, or important information.

Product Warranty and Service Information

General Warranty Terms and Conditions

Outlines the five-year warranty, owner requirements, and limitations for the appliance.

Component Coverage, Exclusions, and Service

Details coverage periods, exclusions, and instructions for obtaining warranty service.

Contact Information and Record Keeping

Manufacturer Contact and Support Details

Provides contact information for GHP Group customer service and technical support.

Owners Stove Information Log

A section to record pertinent information about the GHP Group pellet stove for future reference.

pleasant hearth PH50PS Series Specifications

General IconGeneral
Brandpleasant hearth
ModelPH50PS Series
CategoryPellet stove
LanguageEnglish

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