PLS Access EA Series User Manual

UK Service &
Warranty
Warranty Cover & Period
The PLS Warranty covers parts and labour, and is effective f or 36
months from the date of initial commission by
PLS or a certified
authorised
engineer .
If the date of initial commission is in excess of 90 days from date of
despatch, the warranty will start from the date
of despatch.
Procedure:
1. To qualify for this warranty, it is necessary to register the
Lift and Vehicle details on line
www .passengerliftservices.co.uk or via post within 45
days of the initial
LOLER inspection.
2. An operator requiring attention to a unit will contact PLS
3. directly and quote the
Lift serial number .
4. PLS will then instruct a company engineer or an
authorised approved Service Agent by issuing an official
order number to affect the r epair .
NB: ANY WORK CARRIED OUT WITHOUT
AUTHORISATION WILL NOT BE REIMBURSED.
Conditions:
Warranty does not extend to lifts that have not been r egularly
serviced by a PLS engineer, or factory trained and authorised
engineer . This includes the 6 monthly LOLER inspection and
separate weight test, which must be current at the date of the
Warranty Claim.
All previous LOLER and Weight Test Certificates must hav e been
copied to PLS and run concurrentl y .
The lift must be made available during the hours of 08.30 and
17.00, Monday to Friday, excluding public holidays.
No delivery costs or travel time will be reimbursed except b y prior
agreement, as specified on the original Pur chase Or der .
The initial Warranty period applies to original parts only .
Replacement parts changed under warranty, and new parts
purchased, carry
12 months warranty onl y .
New parts that have been purchased and require a warranty
repair will require either a copy of the original Pur chase Order or
details of the original Purchase Order number to qualif y .
The serial number(s) for the component claiming warranty
must match the serial number(s) recorded to the lift it w as
originally fitted to.
If a customer has an invoice unpaid beyond PLS terms and
conditions or is in dispute customers lift will not be visited.
Warranty Exclusions:
Hydraulic Power packs that are fitted to the exterior of
the vehicle only carry 12 months warranty (if cover is missing
warranty void).
Hydraulic Power packs fitted to the interior of the v
ehicle
qualify for the 24 months warranty .
The following are all excluded from warranty:
Consumable parts e.g.
Fuses, Bulbs, Electrical Connectors
,
Bearings, Hydraulic Hoses (with the exception
of
manufacturing def ects).
Fastenings which should be checked at
the service intervals. Driver misuse Accident damage. I
tems
that are subject to the level of wear & tear which w
ould
normally involve replacement during normal
service,
maintenance and operating conditions.
Handsets carry 12 months warranty onl y .
No claim will be accepted f or:
Replacement vehicle hire or loss of earnings.
The
Warranty Agreement does not supersede the
Suppliers
liability for all components as defined in the Sale of Goods
act 1982.
Months 24 to 36 of the W arranty:
The vehicle will be required to be returned to the PLS F
actory
for ‘free of charge’ warranty w ork.
When this is not possible, labour and travel will be
char ged
at the current PLS hourly rate, weather it is a PLS engineer
or an agent working on behalf of PLS Ltd that conducts the
r epair .
If an agent is used, it will be at the discretion of PLS Ltd as to
who will affect the r epair .
Any parts sent to an agent for warranty work within the
24-36 M
onth period, will incur the relevant courier costs at
commercial rates, and will be at the expense of the
customer .
Extended Warranty:
Extended
Warranty is available for months 37-60 with a
written
agreement of PLS Ltd, initiated BEFORE month 37
starts.
This warranty will follow the same basis as the 24-36 month
period.
Extended
Warranty does not include Power packs,
motors, hydraulic cylinders and hoses.
Passenger Lift Services Ltd ,
Unit 2, Summit Crescent, Smethwick, West Midlands. B66 1BT
enquiries@pls-access.co.uk •
www .passengerliftservices.co.uk
Tel: 01215520660 fax: 01215520200
10.1 Warranty Access™ EA & Access™ EAB
UK Service &
Maintenance
10
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10.1 Warranty Access™ EA & Access™ EAB

PLS Access EA Series Specifications

General

Brand	PLS
Model	Access EA Series
Category	Lifting Systems
Language	English