Pocket NC V2 - Common Problems; Connectivity and UI Loading Issues; Machine Unresponsiveness

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Section 1: Common Problems

Problem

Possible Solutions

I can’t connect to my Pocket

NC or the user interface is

not loading correctly on my

computer.

1. Check that the Pocket NC is is plugged in and is

powered on. The red LED on the E-stop button will

light up when the machine is on. The user interface is

ready to boot when the red LED starts blinking. It

takes 2 and half minutes to fully boot the Pocket NC.

2. The computer must be connected to the mini-USB port

on the mill not the standard USB port.

3. The mini USB may not be fully plugged into the

machine. The pocket is deep so the plastic around the

plug may have to be trimmed to fit.

4. The machine may not be fully booted. Wait 1 minute

after turning on the machine before trying to connect.

5. The user interface may not load properly in every

browser. Try using Chrome, Firefox, or Safari

6. Try rebooting the machine: power off the machine,

unplug all the cords, wait about a minute for the

capacitors to drain then plug it back in and restart.

7. You may need a different driver. Try downloading a

new driver from the Beagleboard website.

8. Contact the Pocket NC help desk or post of the Pocket

NC forum for help.

The Pocket NC is

unresponsive, nothing

happens when I tell the

Pocket NC to move.

1. Check that the Pocket NC is plugged in and that the

power switch is on. The Pocket NC’s electronics can

run off computer power, but the motors can’t.

2. Make sure that the Pocket NC is not in E-stop mode.

When the machine is in E-stop the red button on the

machine will blink and the buttons in the upper right

corner of the user interface will be gray/white.