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Point Mobile PM550 User Manual

Point Mobile PM550
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Enterprise Mobility
PM550
User Manual
For Android
TM
7.1.2
Google, Android, Google Play and other marks are
trademarks of Google LLC.
Copyright © 2006 – 2018
Point Mobile Co., Ltd. All rights reserved
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Point Mobile PM550 Specifications

General IconGeneral
Battery4000mAh
Cellular4G LTE
Weight300g
ProtectionIP67
ProcessorQualcomm Snapdragon 660
Operating SystemAndroid 9.0
Camera13MP rear
ConnectivityWi-Fi, Bluetooth
Scanning1D/2D barcode scanning
Drop Specification1.5m
Device TypeHandheld Computer

Summary

Body-worn Operation Safety

Body-worn Operation Guidelines

Details safe usage distances for body-worn operations to ensure safety.

Protect Your Hearing Advice

Advises on safe listening practices to prevent potential hearing damage.

Major Device Parts - Front View

LED Indicator

Describes the function and status of the LED indicator.

Touch Screen Interface

Details the operation and interaction with the touch screen.

Keypad Layout and Functions

Explains the physical keypad layout and its key functions.

Major Device Parts - Rear and Side View

Scanner Assembly Components

Details the scanner and its trigger mechanism.

Ergonomic and Functional Components

Covers gun handle, charging pad, power key, USB-C, and battery lock.

Device Accessories

AC/DC Adapter and Plugs

Describes the AC/DC power adapter and interchangeable plugs.

USB Type-C Cable and Battery

Details the USB Type-C cable and the Li-ion battery.

Charging the PM550

Battery Insertion and Locking

Instructions for inserting and securing the battery into the device.

Connecting the AC/DC Charger

Steps to connect the AC/DC adapter to the device and power source.

Charging Status Indicators

LED Charging Indicators

Explains the meaning of different LED color states during charging.

PM550 Battery Specifications

Lists the specifications for the main and backup batteries.

Powering the PM550 On and Off

Turning On the Device

Step-by-step guide to power on the PM550.

Troubleshooting Power Issues

Provides steps if the device cannot be turned on.

Turning Off the Device

Instructions for powering down the PM550.

Hot Swapping the Battery

Procedure for Battery Replacement

Procedure for replacing the battery without turning off the device.

Using the Keypad

Power Key Functions

Explains different press and hold actions for the power key.

Scanner Trigger Functionality

Describes how to use the scanner trigger for barcode scanning.

Keypad Operations and Combinations

Numeric Keypad Layout

Details the layout and use of the numeric keypad.

Special Key Combinations

Explains the use of yellow and blue key combinations.

Touch Screen Gestures

Basic Touch Gestures

Covers touch, double touch, long press, drag, and fling actions.

Advanced Touch Gestures

Explains long-press drag, scroll, pinch, and rotate gestures.

Initial Device Setup Wizard

Language and Initial Setup

Guides through language selection and starting the setup process.

Data Copying Options

Describes options to copy data from other devices or set up as new.

Setup Wizard - Data Transfer

Copy Your Data Process

Details the steps for copying settings from other devices.

Connecting to Wi-Fi for Setup

Explains the need to connect to Wi-Fi for data copying.

Setup Wizard - Data Source Selection

Data Source Selection

Allows selection of data source (Android, Cloud, iPhone).

Setup Wizard - Network and Account

Set Up as New Device

Guide to setting up the PM550 as a new device.

Connecting to Network for Setup

Emphasizes connecting to Wi-Fi for Google services setup.

Setup Wizard - Personalization

Personalizing Device Name

Setting a name for the device after Google account login.

Screen Lock Options

Choosing security options like Pattern, PIN, or Password.

Setup Wizard - Google Services

Google Services Configuration

Reviewing and configuring Google services and location settings.

Install Updates and Apps Agreement

Agreeing to automatic updates and app installations.

Setup Wizard - Additional Options

Additional Setup Options

Options for adding email accounts and on-body detection.

Accelerated Location Setup

Configuring location services for high accuracy.

Home Screen, Apps, and Widgets

Status and Search Bars

Explains the function of the status and search bars.

App Icons and Favorite Tray

How to run apps, open folders, and manage favorite apps.

App Drawer Access

How to browse all installed applications.

Home Screen Navigation

Accessing App Folders

Steps to open and manage app folders.

App Options via Long Press

Accessing app-specific options by long-pressing icons.

Managing Home Screen Apps

Organizing App Icons

Moving and removing app icons on the home screen.

Creating App Folders

Steps to group apps into folders.

Notifications and Quick Settings

Notification Panel

How to view notifications by dragging the status bar.

Quick Setting Panel

Accessing and enabling/disabling functions via the quick panel.

Customizing Quick Settings

Editing Quick Settings Panel

Customizing the order and visibility of quick setting icons.

Accessing Applications

Accessing Apps via App Drawer

Accessing the app list using the app drawer icon.

Running and Pinning Apps

How to run apps and place them on the Home Screen.

Home Screen App Access Methods

Accessing App List via Favorite Tray

Using the favorite tray to access the app list.

Adding Widgets to Home Screen

Adding Widgets to Home Screen

Steps to add widgets by long-pressing the empty space.

Widget Selection and Placement

Selecting and Placing Widgets

Choosing widgets from the list and placing them.

Recent Apps and Closing Apps

Viewing and Accessing Recent Apps

Using the recent button to see and access recent applications.

Closing Individual and All Apps

How to close apps using the 'X' icon or 'CLEAR ALL'.

Status and Notification Icons

Status Icons Explanation

Explains various status icons like WLAN, Bluetooth, battery.

Notification Icons Explanation

Explains notification icons for email, events, downloads, etc.

Connecting to Wi-Fi Network

Turning Wi-Fi On/Off

Steps to turn Wi-Fi on or off via the app drawer and settings.

Identifying Network Types

Explains icons for open and secured Wi-Fi networks.

Wi-Fi Network Connection Process

Connecting to a Secured Network

Process of entering password for secured Wi-Fi networks.

Obtaining IP Address

The device obtaining an IP address from the selected AP.

Using the Scanner

Enabling the Scanner

Steps to enable the scanner via settings.

Scanner Status Icon

Indicates the presence of the scanner icon in the status bar.

Scanner Settings and Demo

Scanner Demo Application

Using the ScanDemo app within EmKit for scanning.

Scanner Settings Overview

Basic and advanced settings for the scanner.

Scanner Configuration Details

Basic Scanner Settings

Configuring scanning options and wedge mode.

Scanning Menu Options

Adjusting trigger timeout and auto/continuous scan.

Wedge Menu Functionality

Configuring data output and terminators.

Scanner Options and Notifications

Scanner Options

Settings for center window, decode mode, and power save.

Scanner Notifications

Adjusting notification volume, sound, LED, and vibration.

Scanner Wedge and Extended Settings

Wedge Menu Settings

Configuring barcode ID, group separator, prefix, suffix, charset.

Extended Wedge Function

Adding or removing data from decode value using edit function.

Scanner Extended Wedge Examples

Extended Wedge Example

Example of adding text to barcode data using extended wedge.

Symbologies - Condition Settings

Enabling/disabling specific barcode symbologies.

Scanner Wedge Actions and Symbology Details

Actions for Extended Wedge

Configuring actions like 'Move to start' and 'Send string'.

Symbology Details Configuration

Setting specific options for barcode symbologies.

Scanner About Information

Scanner About Information

Checking scanner revision and restoring default settings.

Scanning a Barcode

Good Barcode Reading Examples

Demonstrates proper aiming for successful barcode scans.

Barcode Scanning Best Practices

Bad Barcode Reading Examples

Illustrates common aiming errors that prevent scanning.

OS Image Update from Storage

Preparing OS Image File

Copying the OS image file to the internal storage root folder.

Navigating to System Updates

Steps to access the system updates menu.

Performing OS Update from Storage

Initiating OS Update

Selecting the OS image and touching the 'Update' button.

Completing the OS Update

Confirming the update and restarting the device.

OS Image Update from OTG Port

Formatting Flash Drive for Update

Formatting a USB flash drive with FAT32 and setting a volume label.

Copying OS Image to Flash Drive

Copying the OS image file to the root folder of the flash drive.

Connecting Flash Drive to Device

Connecting the prepared flash drive to the PM550.

Performing OS Update via OTG

Accessing System Updates via OTG

Navigating to system updates after connecting via OTG.

OS Update from OTG Port Procedure

Selecting OS Image for OTG Update

Checking storage for available OS images and initiating update.

Confirming OTG OS Update

Confirming the OS update process via the 'CONTINUE' button.

OS Image Update from FOTA

Accessing FOTA Client

Navigating to the FOTA Client for over-the-air updates.

Checking for New OS Image

PM550 compares current OS with FOTA server for new images.

Performing OS Update via FOTA

Downloading OS Image from FOTA

Downloading the OS image from the FOTA server.

Canceling OS Download

Option to cancel the OS image download process.

Factory Data Reset via Settings

Accessing Backup & Reset Menu

Steps to navigate to the 'Backup & reset' section in Settings.

Initiating Factory Data Reset

Selecting the 'Factory data reset' option.

Understanding and Performing Factory Reset

Understanding Data Erasure

Explains what data will be erased during factory reset.

Starting the Factory Reset Process

Touching 'RESET PHONE' to begin the factory reset.

Confirming Data Erasure

Touching 'ERASE EVERYTHING' to confirm data deletion.

Force Factory Data Reset

Performing Force Factory Reset

Key combination to initiate a force factory data reset.

Android Recovery Mode Navigation

Navigating menus in Android Recovery mode using keypad.

Force Factory Reset Steps

Selecting Wipe Data/Factory Reset

Choosing the 'Wipe data/factory reset' option in recovery.

Confirming Factory Data Reset

Selecting 'Yes' to perform the factory data reset.

Post Force Factory Reset Procedures

Rebooting After Data Wipe

Selecting 'Reboot system now' to finish the reset process.

Factory Reset Protection (FRP)

Explanation of FRP and required steps if device is locked.

Enterprise Mobility Kit (EmKit) Overview

Introduction to EmKit

Overview of EmKit as a software solution for enterprise mobility.

EmKit Components

Lists the main parts of EmKit: Secure, Remote, Tools, Demos.

EmKit Secure Features

Power Launcher Functionality

Locking the Home Screen and limiting access (Kiosk mode).

Restriction Features Overview

Explains Hide Quick Settings, Restrict MTP, Screenshot Disable.

EmKit Secure - Restriction Examples

App Drawer Access Restriction

Operator cannot access the app drawer when Power Launcher is locked.

Screenshot Disable Example

Demonstrates the effect of the Screenshot Disable restriction.

EmKit Secure - Program Buttons

Program Buttons Configuration

Assigning hardware button functions and using KCM files.

EmKit Remote - AirWatch Installation

Installing AirWatch Agent via Icon

Touching the AirWatch icon to start agent installation.

AirWatch Agent Installation Methods

Installing via Google Play or Web URL.

EmKit Remote - AirWatch via Web URL

Installing AirWatch via Web URL

Selecting Web URL and touching OK to install AirWatch agent.

Download Permissions for APK

Granting browser permission to download APK files.

EmKit Remote - Installing AirWatch APK

Installing AirWatch Agent APK

Installing the downloaded AirWatch agent APK file.

Contacting AirWatch for Specific Versions

Note on contacting AirWatch for specific agent versions.

EmKit Remote - SOTI Mobi Control

Installing SOTI Mobi Control

Touching MobiControl icon for enrollment process.

Mobi Control Permission Grant

Allowing Mobi Control app to manage phone calls.

EmKit Remote - Mobi Control Communication

Communicating with SOTI Server

Login and agent installation via SOTI server.

Agent Version Verification

Note on agent version determination and contacting SOTI.

EmKit Remote - TeamViewer QS Installation

Installing TeamViewer QS App

Touching TeamViewer icon to install the QS app.

TeamViewer QS Installation Methods

Installing via Google Play or Web URL.

EmKit Remote - TeamViewer via Web URL

Installing TeamViewer QS via Web URL

Selecting Web URL and OK to install TeamViewer QS app.

Download Permissions for TeamViewer APK

Granting permission to download TeamViewer QS APK.

EmKit Remote - Installing TeamViewer QS APK

Installing TeamViewer QS APK File

Installing the downloaded TeamViewer QS APK file.

Contacting TeamViewer for Specific Versions

Note on contacting TeamViewer for specific QS versions.

EmKit Tools - Direct Clone

Direct Clone - Create Backup File

Creating a backup of system settings and apps into a file.

Direct Clone - Restore Backup

Restoring a previously backed-up file to the device.

EmKit Tools - Scan2Set Functionality

Scan2Set Network Functionality

Downloading Direct Clone files via FTP, Web, or Google Drive using QRcode.

Creating Direct Clone Backup via Master PDA

Making a Direct Clone file from a Master PDA device.

EmKit Tools - Uploading Direct Clone File

Uploading Direct Clone File

Copying the Direct Clone file to an FTP site or Web server.

Changing File Name for Upload

Option to change the file name before uploading.

EmKit Tools - Verifying Uploaded File

Checking Uploaded File URL

Verifying the URL for downloading the uploaded file.

EmKit Tools - Generating QR Code

Generating QR Code for Scan2Set

Creating a QR code for network setup and file download.

Inputting Network Information

Entering SSID, password, and URL for QR code generation.

EmKit Tools - QR Code Usage

URL Format for QR Code

Note on including 'http://' or 'https://' in the URL.

Saving or Printing QR Code

Generating and saving or printing the QR code.

EmKit Tools - Reading QR Code

Reading QR Code on Other PDAs

Using the Scan2Set app to read QR codes.

Restoring Direct Clone File via QR Scan

Downloading and restoring a file by scanning a QR code.

EmKit Tools - ScanSetting and System Info

ScanSetting Configuration

Setting scanner options through an intuitive menu.

System Information Retrieval

Saving system information (SW/HW) to a file.

EmKit Tools - Bug Reporting

Taking a Bug Report

Saving device logs and events for troubleshooting.

Reproducing and Reporting Issues

Steps to reproduce issues and share bug report files.

EmKit Demos - GPS and ICCR

GPS Demo Functionality

Demonstrating GPS signal strength, satellite, and NMEA info.

ICCR Demo Functionality

Demonstrating payment solution capabilities.

EmKit Demos - Image and MSR

Image Demo for 2D Scanner

Demonstrating the 2D scanner's image capturing.

MSR Demo for Card Reading

Demonstrating IC and Magnetic card reading solutions.

EmKit Demos - NFC and Ping

NFC Demo for Read/Write

Demonstrating NFC read/write solutions.

Ping Demo for Network Test

Demonstrating the device's ping test capability.

EmKit Demos - Print and SAM

Print Demo for Bluetooth Printing

Demonstrating Bluetooth mobile printing solutions.

SAM Demo for Communication

Demonstrating SAM communication capabilities.

EmKit Demos - Scan Solution

Scan Demo for Scanner Solution

Demonstrating the device's scanner solution.

Point Mobile Contact Information

Offline Contact Details

Provides phone, ARS, and fax numbers for offline contact.

Online Contact Details

Provides website and email address for online support.