Point Mobile PM80 - Page 44

Troubleshooting
41
My device cannot connect to a network or “No service” is
displayed
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My device cannot connect to the Internet
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DYDLODEOH
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0DNHVXUH\RXDUHLQDSODFHZLWKQHWZRUNFRYHUDJH
7U\FRQQHFWLQJDWDODWHUWLPHRUDQRWKHUORFDWLRQ
Invalid SIM card
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"Inserting or removing the SIM card"
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0DNHVXUHWKHVHUYLFHRI\RXU6,0FDUGLVDYDLODEOH
Unable to make outgoing calls
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0DNHVXUH\RXUGHYLFHLVFRQQHFWHGWRDQHWZRUNDQGWKHQHWZRUN
LVQRWRYHUORDGHGRUXQDYDLODEOH
&KHFN\RXUVXEVFULSWLRQVWDWXVZLWK\RXURSHUDWRUFUHGLW6,0FDUG
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0DNHVXUHWKDW\RXUGHYLFHLVQRWLQIOLJKWPRGH
Unable to receive incoming calls
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&KHFN\RXUVXEVFULSWLRQVWDWXVZLWK\RXURSHUDWRUFUHGLW6,0FDUG
YDOLGHWF
0DNHVXUH\RXKDYHQRWIRUZDUGHGLQFRPLQJFDOOV
0DNHVXUHWKDW\RXKDYHQRWEDUUHGFHUWDLQFDOOV
0DNHVXUHWKDW\RXUGHYLFHLVQRWLQIOLJKWPRGH
The caller’s name/number does not appear when a call is
received
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<RXUFDOOHUKDVFRQFHDOHGKLVKHUQDPHRUQXPEHU
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