2928
Troubleshooting
Caution!
- Before troubleshooting, disconnect the power supply. Only a qualified
electrician or competent person must do the troubleshooting that is not in
this manual.
Important!
- There are some sounds during normal use (compressor, refrigerant
circulation).
Problem Possible cause Solution
Appliance does not work
Mains plug is not plugged in or is
loose
Insert mains plug.
Fuse has blown or is defective Check fuse, replace if necessary.
Socket is defective
Mains malfunctions are to be
corrected by an electrician.
Appliance freezes too
much
Temperature is set too cold or the
appliance runs at SUPER mode.
Set temperature warmer.
The food is not frozen
enough.
Temperature is not properly set.
Please look in the initial
Temperature Setting section.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food was
placed in the appliance within the
last 24 hours.
Turn the temperature regulation to a
colder setting temporarily.
The appliance is near a heat source.
Please look in the installation
location section.
Heavy build-up of frost
on the door seal.
Door seal is not air-tight.
Carefully warm the leaking sections
of the door seal with a hair dryer (on
a cool setting). At the same time
shape the warmed door seal by hand
such that it sits correctly.
Unusual noises
Appliance is not level. Re-adjust the feet.
The appliance is touching the wall or
other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall.
If necessary, carefully bend the
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the
necessary data here, refer to the rating plate.
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