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Surface
condensation
Condensation on the exterior surface and door seals of the freezer is
normal when the ambient humidity is too high. Just wipe the
condensate with a clean towel.
Buzz: The compressor may produce buzzes during operation, and the
buzzes are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak,
which is normal.
Noise
Table 1 Climate classes
Class Symbol
Ambient temperature range
°C
Extended temperate
Temperate
Subtropical
Tropical
SN
N
ST
T
+ 10 to + 32
+ 16 to + 32
+ 16 to + 38
+ 16 to + 43
Extended temperate: 'this refrigerating appliance is intended to be used at
ambient temperatures ranging from 10 °C to 32 °C';
temperate: 'this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 32 °C';
Subtropical: 'this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 38 °C';
Tropical: 'this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 43 °C';
If the freezer operates outside the climate class(ambient temperature
range)for which it is rated then it may not be able to maintain satisfactory
internal temperatures.
You may try to solve the following simple problems by yourself.
If they cannot be solved, please contact the after-sales department.
Not working
Check whether the appliance is connected to power or whether the
plug is in good contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Light not
working
Long-time
operation of the
compressor
Doors cannot be
properly closed
Loud noise
Gasket gap
Water pan
overflows
Overheating of
side wall
5. Troubleshooting
Odorous foods should be tightly wrapped
Check whether there is any rotten food
Clean the inside of the freezer
It is normal for the refrigerator to run for a long time in the
summer,when the ambient temperature is high
It is not recommended to keep too much food in the device
simultaneously
The food must be allowed to cool before putting it in the device
Doors are opened too often
Check whether the freezer is connected to power
supply and whether the illuminating light is damaged
Have the light replaced by a specialist
The door is stuck by food packages
Too much food is placed in the appliance
The freezer is tilted
Check whether the floor is level and whether the freezer is
placed stably
Check whether accessories are placed at proper locations
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating)
There is too much food in the chamber or food stored
contains too much water resulting in heavy defrosting
The doors are not closed properly, resulting in frosting
due to entry of air and increased water due to defrosting
Heat dissipation of the built-in condenser via the housing,
which is normal When housing becomes hot due to high
ambient temperature, storage of too much food or
shutdown of the compressor is shut down, provide sound
ventilation to facilitate heat dissipation
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