8
8 Common Troubleshooting
If any problems appear when using the smart watch, please see the below
solutions. If the problems still exist, please contact your local distributor or
appointed repair centers for more assistance. The Toll free number can be
found at the last page of the warranty.
8.1 Smart watch cannot power on
1. Press and hold the power button till screen reboots.
2. Check the battery power.
8.2 Unable to pair my smartphone with smart watch
1. Please make sure you have turned on the Bluetooth on your smartphone.
2. Please ensure you have turned on the Bluetooth power and visibility on your
smart watch(Go to the watch interface and select the Bluetooth icon →
Bluetooth settings, then turn on the Bluetooth power and visibility)
8.3 Smart watch can not sync SMS
1. Please make sure you have download the App in your phone
2. Please check that you have activated the Bluetooth notification function in
your Android phone after installing the App.
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