FREQUENTLY ASKED QUESTIONS
A: Some HDMI monitors are not equipped with speakers. The audio jack can be used to connect
powered speakers.
Q: What is the difference and purpose between the USB Ports?
A: The top port is USB version 2.0 and can be used for manual software updates or USB pointing devices
such as a mouse. The bottom port is USB 3.0 and is recommended for use when adding a touch-capable
display via USB to HDMI dongle (sold separately).
Q: What is the purpose of the covered LAN Port?
A: In the interest of greater ROI and lower TCO, Polycom is reserving this port for future expansion
capabilities.
Q: What are the most common modes of deployment?
A: Pano can be deployed in a standalone, integrated with a video conferencing system to provide in-
room, wireless multi-stream content with any HD display. The Pano Admin Guide located on
www.support.polycom.com illustrates the deployment diagrams.
Q: What non-touch displays are supported with Polycom Pano?
A: Pano can connect through an HDMI connection to any HD display or projector.
Q: What touch displays have been tested?
A: Polycom has tested and supports the Volanti Model D-6500-0Q0C-16P3 65”, Sharp Model N-L703B
70”, various ELO models and Dell C5518QT 55”. Other touch displays and devices that are HID-
compliant may also provide an acceptable experience and we will continue to provide updates on tested
and supported monitors. Displays using InGlass
technology by FlatFrog produce optimal response time
for response and annotation.
Recommended Specs for Touch-Capable Displays
Feature Recommendation
InGlass, capacitive, infrared, or optical (in order of responsiveness)
Touch Points At least two
Resolution/Frame Rate 4K, 1080p, 720p running at 25, 30, 50, or 60fps
Aspect Patio 16:9
Screen Size At least 21 in.
Q: What HDMI input and output resolutions are supported?
A: Pano can accept up to 4K 30fps input and up to 4K 60 fps, frames per second output for maximum
clarity
Q: Does Polycom sell bundled Pano and touch displays?
A: Polycom does not bundle monitors but will make recommendations for optimal use. Channel partners
may similarly choose to preconfigure bundles to offer customers ease of purchase.
Q: Are there other options to using a touch display?
A: Yes. You can connect a USB mouse (wired or wireless) to experience most of the interactive features
of Pano. For example, you can annotate, highlight, select colors, undo/redo, snapshot. You cannot,
however, use multi-touch features like arranging content windows or zooming content with a mouse.
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