Pontec MultiClear Set 15000 - Troubleshooting and Parts; Wear Parts and Disposal; Malfunction Guide; Guarantee Conditions

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Wear parts
• Foam filters
• UVC lamp, quartz glass and O ring for quartz glass
Disposal
NOTE
Do not dispose of this unit with domestic waste.
• Render the unit unusable beforehand by cutting the cables and dispose of the unit via the return system
provided for this purpose.
• Dispose of UVC lamps by availing of the take-back system in place for this purpose.
Malfunction
Cause
Remedy
The unit performance is not satisfactory
Unit has been in operation only for a short time
The complete biological cleaning effect is only
achieved after several weeks
Water extremely soiled
Remove algae and leaves from the pond, per-
form a partial water change
Excessive fish and animal population
Guide value: approx. 60 cm fish length in 1 m³
pond water
Foam filters soiled
Clean filters
Pump filter housing soiled
Clean pump filter housing
Impeller unit blocked
Clean pump
Quartz glass tube soiled
Remove UVC and clean quartz glass
UVC lamp capacity exhausted
Replace the lamp after approx. 8000 operating
hours
UVC lamp display is not lit
Power supply of UVC not connected
Connect UVC power plug
UVC lamp defective
Replacing the UVC lamp
Connection defective
Check electrical connection
UVC overheated
UVC automatically switches on when cooled
down
No water outlet from the pond inlet
Pump power supply not connected
Connect pump power supply
Pond inlet blocked
Clean pond inlet
Guarantee conditions
PfG grants a 2 year guarantee from the date of sale on proven material and manufacturing faults. Wear parts such as
bulbs etc. are exempted from the guarantee. Prerequisite for our guarantee is the presentation of the purchase receipt.
Our guarantee will become null and void if the unit is misused, electrically or mechanically damaged by inappropriate
use and improper repair by non-authorised workshops. Repairs are reserved for workshops authorised by PfG or by
PfG itself. In the case of warranty claims, please return the defective unit or part freight paid to PfG together with a de-
scription of the fault and the purchase receipt. PfG reserves the right to invoice repair costs. PfG is not liable for
transport damage. Any damage must be claimed against the carrier. Further claims of whatever type, especially conse-
quential damage, are excluded. This guarantee does not affect the final customer’s claims against the dealer.