The PONTIAC
CARES
philosophy and elements are
designed to make
you
realize that Pontiac recognizes
you
as a valuable customer, appreciates your purchase
decision, and
is
dedicated to taking care
of
the most
important person
...
YOU!
PONTIAC
CARES is:
A
valuable feature that comes with every Pontiac,
a
feature
that offers a multitude of benefits that can give you
safety, security, comfort and convenience.
What
makes
up
Pontiac
Cares?
e
A
3
year/36,000 mile Bumper to Bumper Warranty
0
Roadside
Assistance
Courtesy Transportation
All
of these elements combine to make
your
driving
experience
an
enjoyable
one,
and are discussed in
greater detail further in your owner’s manual. Pontiac is
focusing on the changing needs
of
our customers and
is
committed in giving you an exceptional level of
customer
care
throughout the ownership experience.
Our goal is to create total customer enthusiasm in our
product
and
our services, and
make
you the most
satisfied customer in the world.
!
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are
important to your
dealer
and
Pontiac.
Normally,
any concern you may
have with
your
vehicle can be handled
by
your
selling
or servicing dealer.
Your
dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address
any
issue which may
arise.
Pontiac has
empowered
its
dealers
to
make any decisions
and
repair
vehicles, and they are eager
to
resolve
your
concern to
8-2
To Next Page
Loading...
