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WARNING: Always stop unit and disconnect from the power source before performing
all of the recommended remedies below except remedies that require unit to be operating.
TROUBLE CAUSE REMEDY
Motor fails to start when
trigger switch is depressed.
1. Battery is not secure.
2. Battery is not charged.
1. To secure the battery pack,
make sure the latches on the
top of the battery pack snap into
place.
2. Charge the battery pack
according to the instructions
included with your model.
String trimmer smokes during
operation.
String trimmer damaged. Do not use string trimmer.
Call for technical service
1-855-378-6903.
Cutting line does not
advance.
1. Line may be tangled on
spool.
2. Line has run out.
1. Remove battery. Remove spool
cover and spool. Unwind spool
and rewind, ensuring that line is
not tangled.
2. Replace spool or spool line.
TROUBLESHOOTING TABLE