V1.0 12V DC Winch 8964793
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service the tool.
Problem(s) Possible Cause(s) Suggested Solution(s)
Motor
overheats.
1. Incorrect power
cord.
2. Winch running time
too long.
1. Use only supplied power cord.
2. Allow winch to cool down
periodically.
Motor does not
turn on.
1. Remote damaged.
2. Defective motor.
3. Internal damage or
wear.
1. Replace remote.
2. Check for voltage at armature
port with switch pressed. If
voltage is present, replace
motor.
3. Have technician service winch.
Motor runs,
but steel cable
drum does not
turn.
Clutch not engaged. Move the clutch handle to the
engaged position. If problem
persists, a qualified technician
needs to check and repair.
Motor runs
slowly or
without
normal power.
1. Insufficient current
or voltage.
2. Incorrect power
cords.
1. Connect to appropriate power
supply.
2. Use only supplied power cords.
Motor runs in
one direction
only.
1. Remote damaged.
2. Defective remote
button.
1. Repair or replace solenoid.
2. Replace remote.
Motor is water
damaged.
Submerged in water or
water from pressure
washing.
Allow to drain and dry thoroughly,
then run the motor without load in
short bursts to dry the windings.