What to do if there is no sound when playing music on my PRESONUS Headphone?
If you're not getting any sound, make sure both your wireless headphones and the Bluetooth device are powered on. Also, verify that the Bluetooth connection is set to the A2DP profile. Ensure that the music playback device is set to PLAY and that the volume controls on both your headphones and the playback device are at appropriate levels.
Why won't my PRESONUS Eris HD10BT batteries charge?
If the batteries aren't charging, first ensure that your computer is turned on and not in power-saving mode. Then, check that the micro-USB cable is securely connected to both the wireless headphones and the computer.
How to turn on PRESONUS Headphone if it doesn’t power on?
If your headphones won’t turn on, try recharging the wireless headphones.
What to do if I can't perform a Bluetooth connection on my PRESONUS Eris HD10BT Headphone?
If you're having trouble connecting via Bluetooth, ensure that both the wireless headphones and the Bluetooth device are powered on. Also, confirm that the Bluetooth function is turned ON in the device you are connecting to.
Why is the sound distorted when playing music on my PRESONUS Headphone?
If the sound is distorted, check to see if any other devices using the 2.4GHz wavelength are nearby. Also, make sure there are no obstructions blocking the signal path.
How to pair PRESONUS Eris HD10BT if it doesn’t find device?
When pairing, place the wireless headphones and the Bluetooth device closely together.
Why is the communication distance short and the sound garbled on my PRESONUS Headphone?
If the communication distance is short and the sound is garbled, check for other devices using the 2.4GHz wavelength nearby, such as microwave ovens or wireless radios. Also, ensure that there are no obstructions blocking the signal path.
What to do if I can’t use the hands-free operation on my PRESONUS Eris HD10BT?
If you can’t use the hands-free operation, make sure that the wireless headphones and the Bluetooth device are connected using the HFP or HSP profile. If the connection to the Bluetooth device is in the A2DP profile, you might need to change connection profiles, depending on the specifications of the Bluetooth device.
General| Acoustic Design | Closed-back |
|---|---|
| Type | Over-ear |
| Driver Size | 40 mm |
| Frequency Response | 20 Hz - 20 kHz |
| Impedance | 32 ohms |
| Bluetooth | Yes |
| Bluetooth Version | 5.0 |
| Wireless Range | 10 m |
| Battery Life | 16 hours |
| Connector | 3.5 mm |
| Bluetooth Profiles | A2DP, AVRCP |
| Wired Connection | 3.5mm |
| Cable Length | 1.2m |
| Sensitivity | 100dB SPL |
Introduction to the Eris HD10BT headphones and their features.
Lists the items included in the Eris HD10BT headphone package.
Information about other PreSonus products and their integration.
Details on the right earpiece connections and controls.
Instructions for pairing Bluetooth devices and powering the headphones on/off.
How to navigate tracks and control volume using Bluetooth.
Using the headphones to answer, reject, or redial phone calls.
Instructions for connecting the headphones via a wired connection.
Details on the left earpiece connections and controls.
Information on activating and using the Active Noise Canceling feature.
Guide on how to charge the Eris HD10BT headphones and battery life.
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