Questions and Answers
Whenever I make battered foods, they stick to the basket. What can I do?
Battered foods work best when fried without the basket. When using the fryer without the basket, a heat resistant scoop may be used to add or
remove foods. These heat resistant scoops may be purchased on the web at www.GoPresto.com.
Sometimes my fryer won’t heat up or it stops working while I’m frying. Why?
If your fryer fails to preheat or if the cooking process stops while you are frying, check cord assembly to assure plug is properly attached to
the appliance (see Fig. G, page 3).
My food doesn’t get as crisp as I’d like and sometimes is unevenly cooked. What am I doing wrong?
You may have overfilled the basket. If too much food is fried at the same time, the food will not get crisp. Do not fill the basket more than
¾ full for most foods. For raw fries, only fill the basket with a single layer of fries.
If your food is unevenly cooked, you may be frying foods that are not uniform in thickness or size. Try frying foods of equal size and thick-
ness as they will fry more evenly and at the same speed.
Consumer Service Information
If you have any questions regarding the operation of your Presto
appliance or need parts for your appliance, contact us by any of these
methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:30 PM (Central Time)
• Email us at our website www.GoPresto.com
• Write: NATIONAL PRESTO INDUSTRIES, INC.
Consumer Service Department
3925 North Hastings Way, Eau Claire, WI 54703-3703
When contacting the consumer service department, please indicate the model number for the fryer and the date code. These numbers can
be found on the bottom of the deep fryer.
Please record this information:
Model Number ____________________ Date Code ________________ Date Purchased ____________________
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writing, please include a phone number and a
time when you can be reached during weekdays if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by our Factory Ser-
vice Department. Be sure to indicate date of purchase and a description of defect when sending an appliance for repair. Send appli-
ances for repair to:
CANTON SALES AND STORAGE COMPANY
Presto Factory Service Department
555 Matthews Dr., Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine
PRESTO
replacement parts are manufactured to the same exacting quality standards as PRESTO
appliances and are engineered specifically
to function properly with its appliances. Presto can only guarantee the quality and performance of genuine PRESTO
parts. “Look-alikes”
might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO
replacement parts, look for
the PRESTO
trademark.
PRESTO
Limited Warranty
This quality PRESTO
appliance is designed and built to provide many years of satisfactory performance under normal household
use. Presto pledges to the original owner that should there be any defects in material or workmanship during the first year after
purchase, we will repair or replace it at our option. Our pledge does not apply to damage caused by shipping. To obtain service
under the warranty, return this PRESTO
appliance, shipping prepaid, to the Presto Factory Service Department. When returning a
product, please include a description of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO
appliance and ask that you read and follow the instructions
enclosed. Failure to follow instructions, damage caused by improper replacement parts, abuse or misuse will void this pledge. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is Presto’s personal
pledge to you and is being made in place of all other express warranties.
NATIONAL PRESTO INDUSTRIES, INC.
Eau Claire, WI 54703-3703
Patent Pending Form 72-871C
5
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