25
TROUBLESHOOTING
Error Codes
The pressure canner is programmed to display error codes in the event of a product malfunction or error in the processing procedure. See the following
chart for explanation and remedies.
Code Cause Remedy
E1, E2, E4, E5 Canner has become damaged,
been tampered with, or is
defective.
Unplug canner and call Consumer Service Department (see page 30).
E3
Can appear in any phase
of Pressure and Boiling
Water Canning
Canner is overheated as a
result of insucient or no
liquid.
• Unplug canner.
• Unlock and remove cover.
• Cool canner for 15 minutes.
• Add water to the 3-quart ll line.
• Lock on cover and plug in canner.
• Select program and processing time and press
.*
NOTE: If E3 appears in Pressure Canning and the
icon is
lit, it will be necessary to let pressure drop naturally until air vent/
cover lock drops before unlocking and removing cover. Please refer to
page 26 for additional information.
E10
Can appear only in JAR
WARMING phase of
Pressure and Boiling
Water Canning
Canner has developed
pressure during the JAR
WARMING phase because the
regulator was put on with its
lever in the CAN position.
• Unplug canner.
• Turn regulator lever to VENT and allow canner to release pressure.
• Remove regulator.
• Unlock and remove cover.
• Cool canner for 15 minutes.
• Add water, as necessary.
• Lock on cover and plug in canner.
• Select program and processing time and press
.*
E20
Only in Pressure
Canning
Canner has developed
pressure during the VENTING
phase because the regulator
was put on with its lever in the
CAN position.
• See remedy for E10 above.
E21
Only in Pressure
Canning
The regulator was not installed
after the completion of the
VENTING phase.
• Unplug canner.
• Unlock and remove cover.
• Cool canner for 15 minutes.
• Add water, as necessary.
• Lock on cover and plug in canner.
• Select program and processing time and press
.*
E30
Only in Boiling Water
Canning
Canner has developed
pressure because the regulator
was put on with its lever in the
CAN position.
• Unplug canner.
• Turn regulator lever to VENT and allow canner to release pressure.
• Remove regulator.
• Unlock and remove cover.
• Cool canner for 15 minutes.
• Add water, as necessary.
• Lock on cover and plug in canner.
• Select program and processing time and press
.*
* Press again to display the WARM icon. At this point the regulator should NOT be on the cover.
Press and hold the button for approximately 5 seconds until the display shows the HEAT icon. This indicates the unit has bypassed the jar
warming phase and is heating to reach the next phase.