What causes laser sensor abnormality in PRETTYCARE R1 MAX Vacuum Cleaner?
If there's a laser sensor abnormality with your PRETTYCARE Vacuum Cleaner, it might be obscured or stuck by a foreign object. Remove any obstructions. If you can't remove the object, move the robot to a new location.
Why is the brush on my PRETTYCARE R1 MAX Vacuum Cleaner abnormal?
An abnormal brush in your PRETTYCARE Vacuum Cleaner may be due to a few reasons. First, check that the edge brush screw is locked in place, ensuring proper installation. Second, the brush may be stuck due to entanglement; inspect the brush and clean any debris. Finally, if the dust bin is full, empty it and replace it with a new dust bag.
Why my PRETTYCARE Vacuum Cleaner robots cannot be charged?
If your PRETTYCARE Vacuum Cleaner robots cannot be charged, check if the base station is powered on by looking at the indicator light. If it's off, re-plug the power. Also, ensure a good connection by using a dry cloth to wipe the charging poles of both the base station and the robot.
What causes an abnormal roller brush on my PRETTYCARE R1 MAX Vacuum Cleaner?
If the roller brush on your PRETTYCARE Vacuum Cleaner is abnormal, check if it's tangled or jammed and clean it.
Why is my PRETTYCARE R1 MAX unable to connect to WiFi?
If your PRETTYCARE Vacuum Cleaner is unable to connect to WiFi, ensure the robot is within the network coverage of your router. You may also try turning on the robot and reconfiguring the network. If the WiFi signal is poor, move the robot to an area with better reception. Resetting the WiFi might also resolve the issue. Keep in mind that there may be an error with your router settings.
Why does my PRETTYCARE R1 MAX have weak suction?
If your PRETTYCARE Vacuum Cleaner has weak suction or poor cleaning ability, the main brush may be jammed and needs cleaning. Alternatively, the filter might be clogged or damp, requiring cleaning, drying, or replacement.
Why is the pink light on the PRETTYCARE R1 MAX station always on?
If the pink light on the station of your PRETTYCARE Vacuum Cleaner is always on, it indicates that the dust collection has reached 30 times. The robot will prompt that the dust bag is full. If the dust bag is full, it needs to be replaced; if it's not full, re-insert the dust bag.
What should I do if my PRETTYCARE R1 MAX is behaving abnormally?
If your PRETTYCARE Vacuum Cleaner is exhibiting abnormal behavior, try restarting the robot.
How to fix unable to create smart map on APP for PRETTYCARE R1 MAX?
If you are unable to create a smart map on the APP for your PRETTYCARE Vacuum Cleaner, avoid moving the Robot during cleaning, as this can cause it to lose its location.
Why did my PRETTYCARE Vacuum Cleaner lose the cleaning map?
If the cleaning map is lost on your PRETTYCARE Vacuum Cleaner, it may be because the robot was moved to another floor. The robot will automatically redraw a new sweep map.
Guidelines for handling and transporting the product's battery.
Recommendations for storing the battery when not in use.
Steps for safely removing the battery before disposal.
Removing spacing pieces and powering the robot on/off.
Placing the base station and charging methods.
Setting up auto cleaning, schedules, and smart area cleaning.
Auto cleaning, scheduled, smart area, and various cleaning modes.
Managing pause, docking, power off, dormant, and Do Not Disturb modes.
Resetting Wi-Fi and using virtual walls for navigation.
Resolving issues and operating the base station's functions.
Instructions for cleaning and emptying the dust box.
Guidance on cleaning the primary filter, HEPA, and sponge.
Steps to clean the main and side brushes.
Cleaning universal wheels and anti-fall sensors.
Upgrading firmware and resetting the robot system.
General| Model | R1 MAX |
|---|---|
| Category | Vacuum Cleaner |
| Brand | PRETTYCARE |
| Type | Cordless Stick Vacuum |
| Battery Type | Lithium-ion |
| Battery Capacity | 2200mAh |
| Battery Voltage | 22.2V |
| Charging Time | 4-5 hours |
| Run Time (Max Mode) | 15 minutes |
| Suction Power | 25000Pa |
| Dustbin Capacity | 1.2L |
| Weight | 2.8 kg |
| Filtration System | High-efficiency HEPA filter |
| Accessories | Crevisse tool, brush tool, extension tube, charging dock, wall mount |
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