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Preventice Solutions BodyGuardian Heart User Manual

Preventice Solutions BodyGuardian Heart
24 pages
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Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
Patient Instruction Manual

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Preventice Solutions BodyGuardian Heart Specifications

General IconGeneral
Battery LifeUp to 14 days
CategoryMedical Equipment
WeightLightweight
Monitoring CapabilitiesContinuous ECG monitoring
ConnectivityBluetooth
Data TransmissionAutomatic, wireless data transmission to a secure server
SizeSmall wearable patch
IndicationsPatients requiring continuous heart monitoring
Water ResistanceWater-resistant design

Summary

Contact Information

Patient Services

Provides contact details and hours for patient support services.

Returning Your Monitor

Information on how and where to return the monitoring device.

Billing Assistance

Contact information for inquiries related to billing and payments.

General Information

Website for general patient information and resources.

Insurance Information

Patient Financial Obligations

Details on how the monitoring service and equipment are billed.

Introduction

Welcome to BodyGuardian Heart

Overview of the BodyGuardian Heart Remote Monitoring System.

Study Conclusion

Instructions on when and how to end the monitoring service.

Air Travel and International Use

Information regarding using the monitor during air travel and outside the US.

Resources and Assistance

Contact information and online resources for help and support.

Equipment Included

List of components that are included in the BodyGuardian Heart kit.

Getting Started

Charging the Device

Instructions for charging the smartphone and the monitor.

Skin Preparation

Steps for preparing the skin before attaching the monitor.

Attaching the Monitor

Guidance on connecting the monitor to the adhesive strip and chest.

Placement Guidelines

Recommended positions for attaching the monitor to the chest.

Powering On

Steps to power on the monitor and the smartphone.

Daily Usage

Smartphone Proximity

Importance of keeping the smartphone within 10 feet of the monitor.

Nightly Charging

Instructions for charging the smartphone overnight.

Switching Monitors (Green Strips)

Procedure for switching monitors using repositionable green strips.

Switching Monitors (Blue Strips)

Procedure for switching monitors using non-repositionable blue strips.

Recording Symptoms

How to manually record symptoms experienced during monitoring.

Activity Restrictions

Guidance on monitor use during showering, swimming, travel, or MRI.

Strip Replacement

Instructions on when and how to replace the adhesive strip.

Troubleshooting

Poor Contact Message

Resolving issues with poor contact between skin, monitor, and strip.

Connection or Searching Status

Addressing disabled pause button or 'Searching' status on the smartphone.

Extended Downloading Data

Troubleshooting when smartphone shows 'Downloading data' for a long time.

Smartphone Passcode Prompt

How to dismiss the smartphone's passcode screen.

Smartphone Screen Dimming

Explanation for automatic dimming or shutting off of the smartphone screen.

Returning Equipment

Return Procedure

Step-by-step guide for returning the BodyGuardian Heart equipment.

Patient Survey

Service and Material Ratings

Feedback on service level and printed/online materials.

Monitor Experience Ratings

Feedback on setting up, wearing, and charging the monitor and accessories.