Headrest Adjustment
Pushing the headrest forwards and
backwards or pulling it vertically
will change its height and angle.
Problem
Caused Solution
Unable to raise
seat height
Was there any weight on
the seat when you adjusted it?
Warranty and Terms & Conditions
This product is offered 1 year quality warranty and 5 years usage warranty
One-year
quality warranty
GTCHAIR will be responsible for the quality issue within 1
years, and repair free of charge.
Only increase seat height when
there is no weight on the seat.
Was the seat already at
its highest height?
Please sit down on the seat and
lower seat height to ensure you
are not already at the highest height.
Unable to lower the
seat height
Were you sitting on the
front of the seat?
Center your weight on the
seat and try again.
Unable to lower the seat height?
Please choose a seat height
between the highest
and lowest position.
Seat depth
can not be adjusted
forwards
or backwards
Was the lever under the
left side of the seat
in the lock position?
Please lift the lever and try again.
Was the tension knob
turned completed clockwise?
Please lower tension and
try it again.
Was there any dirty or other
debris caught in the casters?
Please clean the caster or
change the caster.
Please contact the distributor.
The casters can
not moved freely
Noise during use
Five-year
usage warranty
Beside of previous warranty, all office chairs offered by
GTCHAIR would be in 5 years warranty. GTCHAIR will offer
repairing service and replacement with reasonable charge.
Avoid the use of acute objects or blades.
Avoid direct sunlight and strong light.
Regularly check the kinetic parts and screws. If there are
any issues, fix them accordingly.
During Use：
-Cover with a dustproof cloth.
- Avoid direct sunlight.
-Do not keep in damp or humid environments
Storage：
During Use: Daily Maintenance: Remove dust off mesh with
soft brush .
Deep Clearance: Please ask for professional staff for help.
Mesh：
Care and Maintenance
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