What to do if my PROKORD Vacuum Cleaner can't find the docking station?
If your PROKORD Vacuum Cleaner displays Error 16, it means the charging base cannot be found or is not plugged in. Ensure the charging base is properly connected to a power source and that the vacuum cleaner can locate it.
Why PROKORD SMART HOME W411-E J300 shows low battery error?
If your PROKORD Vacuum Cleaner shows Error 19, it means the battery level is too low (lower than 10%) and the robot is not on the charging base, which triggers cleaning. Ensure the robot is placed on the charging base to recharge.
What to do if PROKORD Vacuum Cleaner shows program error?
If your PROKORD Vacuum Cleaner displays Error 17, it indicates a program error due to an unknown breakdown. To fix this, restart the robot.
Why PROKORD SMART HOME W411-E J300 says wheels are blocked?
If your PROKORD Vacuum Cleaner displays Error 13, it means that the driving wheel is either twined or stuck. Please, check the driving wheel.
What to do if the main brush of PROKORD SMART HOME W411-E J300 Vacuum Cleaner gets stuck?
If your PROKORD Vacuum Cleaner shows Error 14, it means the main brush is either twined or stuck. Check the main brush and remove any obstructions.
Why PROKORD SMART HOME W411-E J300 Vacuum Cleaner says side brushes are stuck?
If your PROKORD Vacuum Cleaner displays Error 15, it indicates that the side brush is either twined or stuck. Check the side brushes and remove any obstructions.
What to do if PROKORD Vacuum Cleaner bumper is blocked?
If your PROKORD Vacuum Cleaner displays Error 8, it means the edge or collision sensor is stuck. Check the bumper for any obstructions.
How to fix PROKORD SMART HOME W411-E J300 Vacuum Cleaner front sensor error?
If your PROKORD Vacuum Cleaner shows Error 5, it means the infrared avoidance sensor is either dirty or covered. Clean the front sensor and restart the device from a new location.
What causes PROKORD SMART HOME W411-E J300 Vacuum Cleaner right-hand sensor error?
If your PROKORD Vacuum Cleaner displays Error 6, it indicates that the wall sensor is either dirty or covered. Clean the right-hand sensor and restart the device from a new location.
What to do if PROKORD SMART HOME W411-E J300 cliff sensor is covered?
If your PROKORD Vacuum Cleaner displays Error 4, it means the cliff sensor is either covered or placed at height. Clean the cliff sensor and restart the device from a new location.
Details on the robot's core functions including power, cleaning modes, indicator lights, and Wi-Fi reset.
The base unit for charging the robot, including its pins and signal emitter.
The power adapter used to connect the charging base to a wall socket.
Includes HEPA filter, sponge, and duster cloth for cleaning and maintenance.
Side brushes (left and right) for cleaning along edges and obstacles.
The 2-in-1 electric-control water tank for the mopping function.
The remote control device for operating the robot without the app.
Tools provided for cleaning the robot, such as a cleaning brush.
Diagram and labels for the robot's main components and sensors.
Detailed illustration of the robot's sensors and structural components.
Instructions for placing the charging base and connecting power.
Guide for correctly attaching the left and right side brushes.
Steps to turn on the robot and initiate charging.
Instructions for connecting the robot to the TuyaSmart mobile application.
Steps for assembling and attaching the mopping module to the robot.
Procedure for detaching the mopping module after use.
How to turn the robot on/off and start/pause cleaning operations.
Details on how the robot charges automatically or manually.
Step-by-step guide for connecting the robot to the mobile app for control.
Describes local, partial (app/no app), and user-defined area cleaning modes.
Setting up restricted areas and user-defined cleaning zones.
Includes DND mode, scheduled cleaning, and suction power adjustment.
Overview of the remote control's buttons and their functions.
Instructions for cleaning the main brush to ensure optimal performance.
Guidance on cleaning the side brushes to remove debris and hair.
Steps to empty and clean the dustbin for efficient dust collection.
Procedure for cleaning the filter gauze, sponge, and HEPA filter.
How to clean the mopping module, water tank, and cloth after use.
Instructions for cleaning various sensors to maintain navigation accuracy.
Recommendations for maintaining battery health and proper charging habits.
Guidance on updating the robot's firmware via the mobile app.
Procedure to reset the robot's map and settings.
Technical details including model, dimensions, weight, battery, and power ratings.
Technical details for the charging base, including dimensions and power ratings.
Troubleshooting for charging failures, power consumption, and fixed-time cleaning issues.
Solutions for abnormal behavior, noise, and reduced cleaning performance.
Guidance for resolving Wi-Fi connection errors and inputting passwords.
A comprehensive list of error messages and their corresponding corrective actions.
Guidelines on where and how the robot can be safely operated.
Precautions related to the battery, charging base, and charger.
Information regarding the laser distance sensor and its safety compliance.
General| Brand | PROKORD |
|---|---|
| Model | SMART HOME W411-E J300 |
| Category | Vacuum Cleaner |
| Language | English |
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