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Promate Scope - Troubleshooting; Common Troubleshooting Issues

Promate Scope
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1. Scope has an in-built 2800mAh battery that is capable of charging your
smartphone.
2. Connect the standard USB end of your smartphone charging cable to the
“Standard USB port for charging output.
3. Connect the other end of the cable to your smartphone.
4. Your smartphone should now begin charging normally.
6
1. The Projector does not show any picture output
A. Recharge your device’s battery. Also, check to see if the HDMI cable is fully
inserted into the Projector and your device.
2. The picture is blurry.
A. Adjust the Focus slider on Scope to fine-tune the picture. It may also depend on
the surface on which you are attempting to show your video. Try displaying the
projection on a smoother surface.
3. I cannot get my device to work at all with Scope and its battery is fully charged.
A. Make sure the cables are inserted into the correct ports and test connections.
4. No signal - I am getting no input from my device.
A. Make sure your device is on - and fully charged and cables are inserted into the
right ports.
Troubleshooting: