promethean ActivPanel AP7-B75 - ActivSoundBar Troubleshooting Guide

66 ActivPanel Titanium System Install and User Guide
ActivSoundBar
This product is an optional accessory.
If your ActivSoundBar is not operating correctly, please check the following table before contacting Technical Support.
Problems Solutions
No sound • Try increasing the volume of the speaker.
• Check that the ActivSoundBar is not turned off.
• Check the ActivSoundBar volume level.
• Make sure the correct input is selected.
• Make sure the correct cables are properly connected.
Remote Control does not work • Make sure the battery is correctly inserted.
• Take the battery out, press the buttons once or twice, then reinsert the battery and try
again.
• If reinserting the battery has no effect, please replace the battery.
No power • Make sure the AC power cable is securely connected to a power outlet.
• Make sure the AC power cord is securely connected to the power connector.
• Try another electrical device on the power outlet to ensure that there is an electrical
current.
Speaker emits buzzing or humming sound • Make sure both ends of the audio cable are properly connected.
• Test the sound bar with another audio cable.
• Test the sound bar with another audio device.