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Pronto 2 - Product Warranty and Returns; Warranty Coverage Details; Warranty Exclusions

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This product is imported and distributed exclusively through
Pronto Thailand (Wagon Strollers). All products have passed strict quality inspection by Kiano
Co.,Ltd. Products can only be purchased directly from an
authorized Thailand r etailer.
Your Pronto is warranted to be free from any manufacturing defects for a period of 1 year from the
date of purchase under normal use and in compliance with with normal operating use:
The warranty is non transferable and only covers the original retail purchaser and is only valid with
proof of purchase. PURCHASER MUST KEEP ORIGINAL PROOF FOR THIS LIMITED WARRANTY.
This warranty is only valid in the Thailand territories .
Pronto Thailand will have full discretion to provide parts or conduct repairs as determined by the
company . Pronto Thailand reserves the right to exchange items or replace parts according to the
current model or update that may occur.
Please note that some issues may NOT be covered under warranty or charged a small fee may
applies
The issue is caused by misuse or poor maintenance. Please refer to the instruction manual for
operation and guidance of product.
Damage is caused by improper installation of Pronto parts and accessories
Damage is corrosion, mold, rust caused by lack of maintenance
Damage is due to general wear and tear, which is the result of everyday use or negligence.
Damage is caused by sun intensity, sweat, detergents, damp storage, or harsh chemicals used to
wash the stroller
Damage that occurs from modifications carried out by anyone other than an authorized dealer
Product is purchased from an unauthorized or non Thailand
retailer. Only approved
vendors
can sell
Pronto products.
Product is purchased second hand or used
Product is damaged as a result of accident, airline transport, shipping damage or natural disaster
Use of product other than intended
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Warranty