Do you have a question about the pTron Bassbuds Neo TWS and is the answer not in the manual?
Connect USB-C to case and USB to power. Red light blinks during charging, steady when full.
Place earbuds in case and close lid. They start charging automatically.
Case light blinks blue while earbuds charge, turns off when fully charged.
Earbuds turn on automatically when removed from the charging case.
Press and hold TSA on both earbuds for 3 seconds to power on.
Long touch TSA on either bud or place both in case and close lid.
Tipple-touch TSA on the Right earbud to activate Game Mode.
Tipple-touch TSA on the Right earbud to activate Music Mode.
Open case to turn on earbuds. Wait for L/R earbuds to pair with each other.
Take earbuds out, turn on phone Bluetooth, and connect to 'pTron TWS'.
Earbuds disconnect and power off after 5 minutes if signal is lost.
Earbuds automatically connect to the last paired device upon powering on.
Tap to answer/end calls. Tap right TSA 4 times to redial. Long touch TSA to reject.
Single tap to play/pause. Double tap right TSA for next song, left TSA for previous.
Long touch right TSA to increase volume, long touch left TSA to decrease volume.
Tipple-touch TSA on the Left earbud to activate the default voice assistant.
Use one earbud; it automatically enters pairing mode. Connect via Bluetooth.
Cannot use mode change, voice assistant, or volume control in mono mode.
Steps to reset and reconnect if one earbud is not functional.
Troubleshooting steps for connection or scanning issues.
Advice to charge earbuds and restart/reconnect for call stability.
Avoid heat, humidity, incompatible chargers. Use at moderate volume.
Do not over-charge, open, or expose to children. Stop if discomfort occurs.
Covers manufacturing defects. Product registration is mandatory for warranty.
Provides mail and telephone support, and service center locator link.