https://help.pura.com/en 1-844-292-7872
6. Finding your V4 Diuser
a. Your app will search for your diuser. Once it has found it, select Continue.
b. If you get a No Diusers Found screen, enable your Bluetooth permissions on your phone.
7. Connect to WiFi
a. Choose your desired WiFi Network, enter the password, and press Continue.
b. Please note: Selection needs to be a 2.4 GHz WiFi network.
c. If you get a No WiFi Networks Found screen, place your diuser in an open area and make
sure it is close enough to your network access point, and try again.
8. Green Light
a. Your diuser will light up with a green light once it has been successfully connected to
WiFi. Press Continue in the app to proceed.
9. Select a room
a. Set your diuser room by clicking the drop-down and selecting the desired room. This will
make it easier to find in your device list later on. Once the diuser has been named, click
Continue.
10. Wait for potential update
a. A check will run to ensure there are no missing updates. Please follow the on-screen
prompts to update if needed.
b. If your diuser is up to date, select Continue.
11. Insert fragrances
a. Remove the fragrance vial caps and insert the fragrance into your diuser.
12. Smart Vial
a. Smart Vial will automatically detect the inserted scent. Press Continue.
b. Fragrance not detecting - Check the back of the vial to see the SKU number.
c. Three-digit SKU: A three-digit SKU means your vial is a non-Smart Vial. Scan the QR code
on the back of your vial or enter the three-digit code into your app to use your fragrance.
d. Four-digit SKU: A four-digit SKU is a Smart Vial. If your Smart Vial is not auto-detecting in
the app, please scan the QR code or enter the four-digit code. If you encounter any issues,
please reach out to our Customer Care team.
13. Click Done to complete your Pura 4 setup.
a. Happy Scenting!