Prevention of Freezing
The QCA Spa has been designed and engineered for year-
round use in any climate. The energy efficiency of the spa
may decrease during these cold periods, as the heater will
cycle more frequently. If a freeze condition is detected, the
low-speed pump will automatically activate. This is a
normal spa function; no corrective action is necessary.
Freeze protection is enabled regardless of the spa's status.
Winterizing
In very cold weather you may not want to venture outside
to use your spa. In this case, you may move it to a heated
area, or leave it as is until the weather warms. If you do
leave the spa unused for a long period of time in severely
cold weather, you should winterize the spa to avoid
accidental freezing due to a power or equipment failure.
Follow these easy steps: Turn power to the spa OFF. Drain
the spa. Use a wet vacuum to suck or blow out the air
injectors, water jets and water suction fittings. Add 1-3
gallons of RV antifreeze, depending on the size of the spa,
to all the air injectors, water jets, suction drains, and filter.
Caution: Any lines not receiving adequate antifreeze
are subject to freeze damage!
Acrylic Finish - The acrylic finish on all QCA spas is
impervious to most of the problems associated with
non-acrylic finished spas and requires very little effort
to keep it looking bright, shiny and clean. Every one or
two months the spa should be drained, cleaned,
polished and refilled. For the cleaning, use any non-
abrasive cleaner. There are several non-abrasive
products on the market that can be used for polishing.
Made specifically for acrylic spas are
cleaner/polish/sealer combinations, which contain
reactive silicones instead of wax. If these are not
available, any high quality silicone automotive polish
will suffice.
Thermo Guard Cabinet Care – Handcrafted
maintenance free cabinet surfaces may need to be
wiped down from time to time with a soap and water
solution or simply sprayed with a garden hose. Use of
harsh chemicals to clean the surface will cause the
cabinet to discolor.
Troubleshooting
Please Note: The following corrective actions may be performed by the spa owner. If the trouble cannot be corrected in the
steps below, please refer to your QCA Spas, Inc. Dealer for service. (Improper servicing by an unauthorized serviceman or
spa owner could result in damage that will not be covered by the warranty, or could cause serious injury.) Diagnostic
messages-If failure occurs check control pad read out for diagnostic message.
Equipment does not operate
Check to see if the power cord is plugged in.
Test the GFCI to see if it has “tripped”. IMPORTANT: If the GFCI trips repeatedly, do
not use the spa, and contact your dealer. Check the circuit breaker in the main circuit panel.
(in low speed)
Check that the water valves are completely open. Inspect the filter cartridge for dirt and
debris. Clean or replace. Check for blockages or restrictions at the main drain and catch
basket. Check for blockages or restrictions at jets. Check fill level or water level.
Pump does not work
(in high speed)
Push the button for high speed jet. Check the above items if “Pump does not work”
The filter cartridge may be clogged. Pull the cartridge from the filter canister. If the jet
action improves, clean or replace the filter. Check the spa water level. Water must be above
minimum water level. Check that the water valves are completely open. Check jet orifice
for blockage. Clear if blocked.
Check all steps in "Equipment does not operate." Push any button to reset. Check that the
temperature dial is set for the desired temperature. Remember: Do not expect hot water
immediately from the jets. The heater will raise temperature 2-6 degrees per hour if
covered with Soft Top
™
. (Soft Top is a foam cover that is not affected by chemicals
normally found in spas. It is a closed cell foam which resists water absorption and helps to
create a moisture barrier. ) Inspect the filter cartridge for dirt and debris. Check if pump is
operating. Follow the step in the “Pump does not work.”
Underwater spa light does
not work
Tighten the light bulb in the socket, located in the equipment bay.
Replace the 12-volt light bulb.
Check the water chemistry balance and replenish as needed.
Clean or replace the filter cartridge.
NOTE: Not maintaining your water can result in damage of
your spa jets, filter, etc. This damage, due to incorrect water
maintenance is not covered under warranty.
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