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QNAP TS-364 - User Manual

QNAP TS-364
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TS-364
User Guide
Document Version: 2
29/09/2022

Questions and Answers

Summary

Preface

About This Guide

Provides information about the device and installation instructions.

Audience

Identifies the intended readers of the user guide.

Document Conventions

Explains symbols and formatting used in the guide.

Product Overview

About the TS-364

Introduces the QNAP TS-364 NAS device and its key features.

Hardware Specifications

Details the technical specifications of the TS-364 NAS.

Package Contents

Lists all items included in the NAS package.

Front Panel Overview

Identifies and describes components on the front panel of the NAS.

Rear Panel Overview

Identifies and describes components on the rear panel of the NAS.

System Board Layout

Illustrates the layout of internal system board components.

Front Drive Numbering

Explains the numbering scheme for the NAS drive bays.

Safety Information

Provides essential safety precautions for handling the NAS.

Installation Requirements

Outlines the necessary environment and tools for NAS installation.

Setting Up the NAS

Step-by-step instructions for initial NAS setup.

Installation and Configuration

Hardware Installation

Covers installing drives and replacing memory modules.

Drive Installation

Instructions for installing various types of drives into the NAS.

Installing 3.5-inch Hard Drives

Guide for installing 3.5-inch drives into the NAS trays.

Installing 2.5-inch Drives

Instructions for installing 2.5-inch drives using tray bases.

Attaching 2.5-inch Drive Tray Bases

Steps to attach required bases for 2.5-inch drives.

Removing 2.5-inch Drive Tray Bases

Procedure for detaching 2.5-inch drive tray bases.

Installing M.2 Solid-State Drives

Procedure for installing M.2 SSDs into the NAS.

Connecting USB Expansion Units

Guide for connecting external USB storage expansion units.

Replacing Memory Modules

Instructions for upgrading or replacing RAM modules.

QTS Installation

Details on how to install the QNAP QTS operating system.

Basic Operations

Power Button

Describes the functions of the NAS power button.

Reset Button

Explains the operations of the reset button for system configuration.

USB One Touch Copy Button

Details the function of the USB one touch copy button.

LED Indicators

Explains the meaning of various LED status lights on the NAS.

Audio Alerts

Describes the different audio notifications from the NAS.

NAS Migration

NAS Migration Requirements

Lists the prerequisites for migrating data to a new NAS.

Status and Settings After Migration

Describes how data and settings change after NAS migration.

Migrating a NAS

Step-by-step guide for migrating data from one NAS to another.

Migrating Data Using HBS 3

Instructions for migrating data using Hybrid Backup Sync 3.

Creating a One-Way Sync Job

Guide for setting up a one-way synchronization job.

Importing User and Group Settings

Procedure for importing user and group configurations.

Troubleshooting

Locating NAS with Qfinder;myQNAPcloud

Resolves issues with locating the NAS during installation.

Hot-swapping Failed Drives

Procedure for replacing a failed drive without downtime.

Recovering Removed Hard Drives

Steps for recovering RAID volumes from drive removal.

Support and Resources

Provides links to QNAP support and documentation resources.

Glossary

Cloud Key

Defines the Cloud Key as a unique 8-digit code for NAS devices.

myQNAPcloud

Explains myQNAPcloud for remote access services.

Qfinder Pro

Describes Qfinder Pro utility for locating NAS devices.

QTS

Defines QTS as the QNAP NAS operating system.

Notices

Limited Warranty

Information regarding the product's limited warranty period.

Disclaimer

Provides legal disclaimers concerning product use and documentation.

Copyright and Trademarks

Details copyright ownership and trademark information.

GNU Public License

Information about the GNU General Public License terms.

CE Compliance Notice

Statement of compliance with CE standards.

UKCA Compliance Notice

Statement of compliance with UKCA standards.

FCC Compliance Notice

Statement of compliance with FCC radio frequency rules.

VCCI Notice

Statement of compliance with VCCI standards.

BSMI Notice

Statement of compliance with BSMI standards.

RoHS Compliance SJ;T 11364-2006

Details compliance with China RoHS hazardous substance limits.

QNAP TS-364 Specifications

General IconGeneral
RAID levels0, 1, 5, 6, 10, JBOD
Storage drive capacity8000 GB
Supported file systemsFAT32, HFS+, NTFS, exFAT, ext3, ext4
Storage drive interfaceSerial ATA II, Serial ATA III
Storage drives installedYes
Number of M.2 (M & B) slots2
Installed storage drive typeHDD
Storage drive sizes supported2.5, 3.5, M.2 \
Supported storage drive typesHDD & SSD
Total installed storage capacity24 TB
Number of storage drives installed3
Supported storage drive interfacesM.2, Serial ATA II, Serial ATA III
TypeNAS
Device classHome & Home Office
Share folderCIFS/SMB
Backup featuresCloud, iSCSI LUN
Browser supportedApple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox
Security algorithms256-bit AES, FIPS 140-2, HTTPS, SSH
Operating system installedQNAP Turbo System
Server operating systems supportedWindows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supportedWindows 10, Windows 11, Windows 7, Windows 8
Processor cores4
Processor model-
Processor familyIntel® Celeron®
Processor frequency- GHz
Processor manufacturerIntel
Processor boost frequency2.9 GHz
On-board graphics card modelIntel® UHD Graphics
Flash memory5000 MB
Internal memory4 GB
Memory form factorSO-DIMM
Internal memory typeDDR4
Maximum RAM supported16 GB
Fan voltage12 V
AC input voltage100 - 240 V
Power supply locationExternal
Power consumption (typical)32.8 W
Number of power supply units1
Power supply unit (PSU) capacity65 W
Ethernet LAN data rates100, 1000, 2500 Mbit/s
HDMI version1.4b
Cables includedAC, LAN (RJ-45)
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Chassis typeTower
Cooling typeActive
Fan diameter92 mm
Product colorWhite
LED indicatorsHDD, LAN, SSD, Status, USB
Number of fans1 fan(s)
Cable lock slot typeKensington
Harmonized System (HS) code84714100
Weight and Dimensions IconWeight and Dimensions
Depth260 mm
Width150 mm
Height142 mm