Reason 3: The USB interface on your system is not enabled. To verify that the
USB interface that is built into your system is enabled follow the
steps below.
Step 1. Click on the Windows “Start” button (usually found on the bottom left
hand side of your screen).
Step 2. Choose “Shut Down”.
Step 3. Click on “Restart”.
Step 4. Press enter on the “OK” button.
Step 5. Press the appropriate function key(s) to enter your computer system’s
BIOS. You may need to refer to your computer owner’s manual to find
out how to enter your BIOS setup.
Step 6. Once you have verified that your USB interface is enabled save your
settings and reboot the system.
Problem 2: When running Easy CD Creator an error message such as: “There
are currently no supported CD Recorders available. Please ensure
that your CD Recorder is powered on and that all cables are
properly connected.”
Reason 1: The USB drivers were not installed.
Step 1. Refer to the PC Software Installation section of this manual.
Reason 2: The Que! USB Drive is not connected properly.
Step 1. Refer to Problem 1, Reason 2.
Reason 3: The USB interface is not enabled.
Step 1. Refer to Problem 1, Reason 3.
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PC Troubleshooting
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