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Troubleshooting
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Skipping music track
Low battery:
Long press on button to skip to the next sound track.
Long press on button to skip to the previous track.
Volume up / down
Short press either or button to adjust the volume to the desired level. A
beep tone sounds as an indication that either the maximum or minimum volume
level has been reached.
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The voice prompt “low battery” is played every 60 seconds when battery is low.
Headphones will automatically turn off after warning a minimum of three times.
The
headphones
cannot be
recharged
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A loose connection on USB charging
cable in between charging case and
USB power source
USB power source is not working
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Check both connections of
the USB charging cable.
Check status of the USB
power source.
Issue Possible Cause Solution
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