Quell 2.0 - User Manual

Quick Start Guide
Electrode Use & Skin Care
1. Attach the electrode to the device with the liner in place to
protect the hydrogel. Remove liner before applying electrode
to skin.
2. Only apply the electrode to clean, dry skin. Never apply the
electrode over irritated or damaged skin.
3. Air out your skin every 5 hours, or when you wake up if using
overnight, to minimize the risk of skin irritation. Your device will
pulse at that time as a reminder. Reposition the device on your leg
or switch to the other leg.
4. The electrode gel may show signs of wear with normal use.
Each electrode is designed to last two weeks. Your electrode does
not need to be replaced until stimulation during therapy feels
uncomfortable.
Additional electrode options available at store.quellrelief.com.
Warnings
Quell is contraindicated if you have a cardiac pacemaker,
implanted defibrillator or other implanted electronic device.
Do not use when showering or bathing, or while operating a vehicle.
Commit to Using Daily for at least 30 Days
The more you use Quell, the better the chance of pain relief.
1. Chronic Pain is different for everyone. Please be patient. It
may take several weeks of consistent use before you start
to feel relief.
2. Set a daily therapy goal to stay on track – we recommend
using Quell for a minimum of 3 therapy sessions per day
either during the day or while sleeping.
3. Calibrate your Quell properly during setup to experience
optimal relief. Once calibrated, therapy should feel strong,
but comfortable during use.
4. Track your pain level, activity and sleep through the app.
Many people report improvements in mood, activity, and
sleep when Quell is working for them.
5. Personalize your Quell to meet your needs. Visit the
Settings menu within the app to select from various
Therapy, Stimulation, and Sleep options.
Questions?
Call 1-800-204-6577.
ElectrodesQuell Relief App Quell BandQuell Device
For full User Manual, video tutorials, and FAQs,
visit www.quellrelief.com/quell-user.
2.0
PN 2204821 Rev A

Summary

Commit to Using Quell Daily

Usage Recommendations

Key recommendations for daily use and achieving optimal pain relief with Quell, emphasizing patience and personalization.

Electrode Use and Skin Care

Electrode Application and Lifespan

Guidelines for proper electrode attachment, skin preparation, and understanding electrode longevity for effective therapy.

Safety Warnings

Contraindications and Usage Restrictions

Important safety information, including contraindications for certain medical conditions and restricted activities during use.

Setup Instructions

Initial Setup Steps

Steps to prepare the device, download the app, and complete initial device calibration for optimal therapeutic intensity.

Therapy and Usage

Therapy Session Details

Information on standard therapy sessions, including duration, stimulation patterns, and automatic session restarts.

Starting and Stopping Therapy

Methods for initiating and concluding therapy sessions, both via the app and using device-specific gestures.

Device Indicators and Support

Indicator Light Meanings

Explanation of different light patterns on the device for therapy status, errors, battery charge, and charging.

Customer Support Information

Contact details and resources for assistance with questions, troubleshooting, and accessing user manuals.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Warnings

The Quell 2.0 Wearable Pain Relief device is a non-invasive neurostimulation system designed to alleviate chronic pain. It utilizes patented technology to deliver therapeutic electrical stimulation. The system comprises a Quell Device, Quell Band, and Electrodes, all managed via the Quell Relief App.

Function Description:

The Quell device delivers electrical stimulation to sensory nerves, which then send signals to the brain. These signals are believed to trigger the body's natural pain relief mechanisms. The device is intended for daily use, with consistent application being key to experiencing pain relief. Users are encouraged to commit to using Quell for at least 30 days, as it may take several weeks of consistent use before relief is felt. The device is designed to be worn on the leg, and its therapy sessions are automated and customizable through the accompanying app.

Important Technical Specifications:

• Therapy Sessions: Standard therapy sessions last 60 minutes, followed by a 60-minute break between sessions.
• Stimulation Ramp-up: Stimulation gradually increases for the first 2 minutes of therapy until the target level is reached.
• Electrode Lifespan: Each electrode is designed to last two weeks. Replacement is recommended when stimulation during therapy feels uncomfortable, rather than strictly by the two-week mark if comfort is maintained.
• Power Source: The device is rechargeable.
• Connectivity: The Quell Relief app is required for initial setup and calibration. Once calibrated, the device can be programmed for use without the app.
• Wearability: Designed for 24/7 wear, including during the day while active and at night while sleeping.

Usage Features:

• Setup and Calibration:
  • Before first use, the device must be charged.
  • The Quell Relief app needs to be downloaded from the App Store or Google Play.
  • The app guides users through the setup and calibration process. Calibration is crucial for setting the optimal therapeutic intensity, ensuring therapy feels strong yet comfortable.
• Daily Therapy Goal: Users are recommended to aim for a minimum of 3 therapy sessions per day, either during the day or while sleeping, to maximize effectiveness.
• Personalization: The Quell Relief app offers various customization options for Therapy, Stimulation, and Sleep settings, allowing users to tailor the experience to their individual needs. These options are accessible through the Settings menu within the app.
• Starting Therapy:
  • Through the app: Users can start therapy using the Quell Relief app.
  • Automatic Start: By enabling "Therapy Automation" and "Automatic Start" in the app's Settings menu, therapy will automatically begin within 30 seconds of placing the device on the leg. This eliminates the need to manually start therapy via the app for subsequent sessions.
• Stopping Therapy:
  • Through the app: Users have full control to stop therapy via the Quell Relief app.
  • Manual Stop: Firmly double-tapping the device with fingers while the leg is still will stop therapy. It is important to stop therapy before removing the device; removal is safe once the indicator light is off.
• Skin Care and Electrode Application:
  • Electrodes should be attached to the device with the liner in place to protect the hydrogel, then the liner removed before applying to clean, dry skin.
  • Never apply electrodes over irritated or damaged skin.
  • To minimize skin irritation, users should air out their skin every 5 hours, or upon waking if using overnight. The device will pulse as a reminder to reposition it on the same leg or switch to the other leg.
• Tracking Progress: The app allows users to track their pain level, activity, and sleep. Many users report improvements in mood, activity, and sleep when Quell is effective for them.
• Indicator Lights:
  • Device On Leg:
    • White Double Blinking Light: Therapy in progress.
    • Orange Blinking Light: Error (check electrode connection and skin application).
  • Device Off Leg (to check battery):
    • White Blinking Light: Battery charged enough for therapy.
    • No Light: Device needs charging.
  • Device Charging:
    • White Blinking Light: Charging in progress.
    • Solid White Light: Fully charged.
    • Orange Blinking Light: Charging error (contact Customer Care).

Maintenance Features:

• Electrode Replacement: Electrodes should be replaced when stimulation during therapy feels uncomfortable, or approximately every two weeks, as the gel may show signs of wear with normal use. Additional electrode options are available for purchase online.
• Cleaning: While not explicitly detailed, general hygiene practices for a wearable device and skin contact are implied.
• Troubleshooting and Support:
  • A Boston-based Customer Care team is available for support.
  • Contact options include phone (1-800-204-6577), email (CustomerCare@quellrelief.com), and a dedicated support website (quellrelief.com/quell-user) which offers a full User Manual, video tutorials, and FAQs.

Warnings:

• Contraindications: Quell is contraindicated for individuals with a cardiac pacemaker, implanted defibrillator, or other implanted electronic devices.
• Usage Restrictions: Do not use Quell while showering or bathing, or while operating a vehicle.

Quell 2.0 Specifications

General

Brand	Quell
Model	2.0
Category	Personal Care Products
Language	English