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QUORION QTOUCH 2 User Manual

QUORION QTOUCH 2
38 pages
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User Manual
POS Systems
QTouch 2 / Concerto

Table of Contents

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QUORION QTOUCH 2 Specifications

General IconGeneral
BrandQUORION
ModelQTOUCH 2
CategoryTouchscreen
LanguageEnglish

Summary

Safety and Handling

General System Information

Technical Specifications

Detailed technical data including processor, memory, display, interfaces, software, and physical specifications.

POS System Components

Identifies and illustrates the main physical parts of the POS Concerto and QTouch2 models.

Operating Modes Overview

Explains the different operational states (Registration, Reports, Manager, Programming) and their functions.

System Interfaces and Connectivity

Details various ports for connecting external devices like printers, scanners, and networks.

Key Function Definitions

Explains the purpose and operation of various keys and labels on the POS system's keyboard.

Getting Started and User Sign-in

Initial Setup and Clerk Sign-in

Guides initial setup and logging in clerks/salespersons via Dallas-Key or keyboard.

Sales Transactions

Registering Items and Prices

Covers registering departments, PLU items, changing prices, and creating new PLUs.

Using Multiplication and Division

Explains using the multiplication key for quantities or division operations.

Holding Sales and Local Payments

Covers temporarily saving sales and processing payments in local currency.

Foreign Currency Payments

Details processing payments using foreign currencies and calculating change.

Transaction Corrections

Clearing Errors and Voiding Items

Explains clearing entries, error messages, and voiding specific items from a receipt.

Processing Refunds

Guides on returning items and processing transaction refunds.

Cancelling Transactions and Tender Adjustments

Details cancelling full transactions and correcting tender amounts between payment methods.

Discounts and Account Transactions

Applying Discounts and RA/PO

Covers applying discounts, surcharges, Received on Account (RA), and Paid Out (PO) transactions.

Shift Levels and Keyboard Management

Shift Level Operations

Explains PLU/Department shifts, price shifts, and tax shifts for flexible operation.

Balance Functions and Table Management

Opening and Closing Balances

Details managing temporary balances for tables, rooms, or accounts, including opening and closing.

Printing Invoices

Covers printing invoices, transferring table contents between tables.

Splitting Balances

Explains splitting balances for multiple payments.

Reports and Data Logging

System and User Reports

Explains accessing and generating system reports and creating custom user-defined reports.

Electronic Journal Operations

Details accessing and printing the electronic journal logs in text or binary formats for auditing.

System Programming

Date, Time, and PLU Programming

Covers setting the system's date and time, and easy PLU programming.

File Programming

Explains programming various system files, including parameters, options, and tax settings.

Program Version and Test Routines

Describes checking hardware components, viewing software version, and running diagnostic tests.

User Guidance and Maintenance

Training Mode and Touch Screen Usage

Provides guidance on using training mode, touch screen operation, calibration, and cleaning.

Service, Maintenance, and Stand Assembly

Advises on user maintenance, dealer servicing, and assembling the POS QTouch2 stand.

Compliance and Safety Information

CE Conformance and Requirements

Outlines CE conformance, technical requirements, and safety information related to electromagnetic compatibility.

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