Qwest Actiontec M1000 User Manual

© 2008 Qwest Communications International Inc.
How to Troubleshoot Wireless Access (Wi-Fi) on the Qwest® Standard Modem: Actiontec®
M1000 with the Qwest® Wireless Module: Actiontec® W1000
Internet Service Provider (ISP):
All
Use this document if:
You want to change one or more of the following settings to troubleshoot your Qwest Standard
Modem: Actiontec M1000 for wireless issues:
1. Reset your modem to factory defaults (Step 1)
2. Reprogram your modem (Step 8)
3. Change your SSID or Network Name (Step 15)
4. Change your Security Key (Step 15)
5. Change the Wireless Channel (Step 22)
This document assumes:
That you have your PPP username and password that was provided by your Internet
Service Provider (ISP). Click here to look up your ISP’s contact information.
Your computer is directly connected to the modem using an Ethernet cable.
The Qwest Standard Modem: Actiontec M1000 is powered on.

Qwest Actiontec M1000 Specifications

General

Type	DSL Modem
DSL Technology	ADSL2+
Maximum Download Speed	24 Mbps
Wi-Fi Frequency Bands	2.4 GHz
WAN Port	DSL (RJ-11)
Wi-Fi Standards	802.11n
Security Features	Firewall
Weight	0.75 lbs

Summary

Reset Modem to Factory Defaults

Restore Default Settings

Guide to restoring the DSL Modem to its factory default settings.

Reprogramming Modem

Configure WAN IP Address

Steps to configure the WAN IP Address settings on the modem.

Setup PPPoE Connection

Guide to setting up PPPoE connection using ISP username and password.

Wireless Configuration

Change SSID and WEP Security Key

Instructions for modifying the wireless network name (SSID) and security key.

Change Wireless Channel

Process to change the wireless channel for modem transmission.