07/ Maintenance and After-sales Support
Maintenance
1. All connectors (ports and plugs) shall be kept clean and dry and covered with protective caps if not in use.
2. Check the sealing parts and rubber sealing washers, and replace them if they are worn or damaged.
3. Please keep the product in a dry and cool place after usage.
4. After usage, please put the protective cover back on the submersible.
5. Usage in a strong acid/alkali environment may reduce the service life of the underwater vehicle and its
accessories.
After-sales support
If needing any help, please contact QY after-sales personnel
1. Online customer service: you can find the entrance of customer services via the FIFISH APP,
WeChat official account (FIFISH Underwater Robot) and the official website.
2. Contact number: +86-755-2266-2313 Working hours: Monday to Friday, 9:00-22:30 (GMT+8)
3. Email: support@qysea.com
4. If there is a machine malfunction, please record the malfunction video in advance, as well as providing the
machine SN number and purchase invoice, so that we can provide you with a solution faster.
For more information about FIFISH Authorized Service Center,
please visit https://www.qysea.com/support/repair-center/
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