1. WARRANTY EXPLANATION
Rane offers a limited warranty which covers both parts and labor necessary to repair any
defects in the manufacturing of the MM 12.
The warranty period for the MM 12 is two (2) years, and is determined from either of these two
methods, whichever is longer:
l. Starting from the date of retail purchase as noted on either the sales slip from an
authorized Rane dealer, or on the warranty registration card sent in to the factory,
or:
2.Starting from the date of manufacture which is coded on both the inside and outside of
the MM 12 chassis, in case the sales slip or warranty card is not available.
If you send in the registration card or retain your sales slip as proof of purchase, you will receive
a full two (2) year warranty period from the date of purchase regardless of the date of
manufacture. If you do not send in the registration card (”I forgot..“), or you do not have a sales
slip from an authorized Rane dealer (“My cat ate it..“), the MM 12 will be underwarranty only
within two (2) years from the date of manufacture.
All registered warranties are tracked by SERIAL NUMBER, not by owner. Once your MM 12 is
registered it will be covered the full two (2) years regardless of any change in ownership.
Should you encounter any problems with the MM 12 be sure to contact either your local Rane
dealer or the Rane factory before taking the MM 12 anywhere for repairs. We will help you to
identify and locate any specific malfunctions, possibly avoid needless shipment, or instruct
you as to the speediest method for authorized repair.
If you must send the MM 12 to the factory or warranty station, BE SURE TO INCLUDE THE
FOLLOWING INFORMATION:
1. YOUR COMPLETE NAME AND SHIPPING ADDRESS.
2. THE SERIAL NUMBER OF YOUR MM 12.
3. A COMPLETE DESCRIPTION OF ANY AND ALL PROBLEMS YOU ARE EXPERIENCING
WITH THE MM 12.
Never ship the MM 12 in any shipping carton other than the original or a replacement supplied
by Rane. Ship only by a reputable carrier-we do not recommend parcel post due to a high
incidence of damage or loss. Be sure to insure the package for the full replacement value.
Note: Be sure to remove the MM 12 from any rack or carrying case prior to shipment to the
factory or a warranty station, otherwise you will be charged for the additional time to remove
and reinstall the unit
If you need further assistance concerning the repair, installation or operation of your MM 12
please feel free to contact Rane galactic headquarters at
Rane Corporation
10802 47th Ave. W.
Mukilteo, WA 98275
Phone: (425)355-6000
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