RCA BRC3108 - Troubleshooting Guide

19
SYMPTOM CAUSE (AND REMEDY)
• Ensurethepoweradapterisconnected.
• Makesurethattheunitisturnedon.
• TheproductisinSTANDBYmode-turnswitchtoOFF(middle)position,then
back to ON position.
• Removeanyobstaclesbetweentheremoteandtheunit.
• Usetheremoteneartheunit.
• Pointtheremoteattheremotesensorontheunit.
• Replacethebatteryintheremotewithnewone.
• Makesureplasticsheethasbeenremovedfrombatterysection.
• The volume control is located on the side of the unit - please try adjusting
this.
• MakesurethatyouselectONmode.
• Makesuretheunitisnotpaused.Pressthe PLAY button.
• Makesure the unitis not in fast-forward or fast-reverse mode.Press the
PLAY button.
• MakesuretheAUDIO/VIDEOinput/outputconnectionsarecorrect.
• Theunithasoverheated.Shutitofffor30minutestoallowittocooldown.
• Theregionnumberofthediscdoesn'tmatchtheregionnumberofthisunit.
• Thediscisdirty.Gentlycleanthedisc.
• Thediscisscratched.
• Theplugsandjacksaredirty.Wipethemwithaclothslightlymoistenedwith
alcohol.
• Cleanthedisc.
• Makesurethatthedischasthecorrectregioncode.
• Thereisnodiscinsidetheunit("NoDisc"appearsonthescreen).
• Insertthedisccorrectlywiththegraphicsfacingup.
• Cleanthedisc.
• Anon-NTSCdischasbeeninserted,orthediscregionnumberdoesnotmatch
the region number of the unit.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
• MakesurethatdiscsupportsPiPmode.
No power
Power switch is in
ON position, but the
product isn't ON.
The remote control
does not function.
Very little or no sound
is coming from a DVD.
No picture.
The picture is not
clear.
Loud hum or noise is
heard.
Blu-ray Disc or DVD
does not play.
Picture-in-Picture (PiP)
does not work on a
Blu-ray Disc
Specifications and external appearance are subject to change without notice.
Troubleshooting Guide