Product Troubleshooting
PROBLEM/SYMPTOM
POSSIBLE CAUSE/SOLUTION
Surface control knob has not
been fully rotated to the LIGHT
position.
Area surface
burners will not
ignite or area
surface burners do
not ignite uniformly
Check to see if gas valve is
open. If not, open it.
Burners are clogged. Make sure
burner is off. Use a small wire,
toothbrush or needle to clean
burner ports and slots.
Low gas level in tank. Refill or
replace gas tank.
Low battery power. Replace AAA
battery which is under igniter cap.
There is moisture on the burner.
With burner off, dry burner throughly.
Surface burner flame
is yellow or orange
instead of blue
Debris may be present in gas line.
Let burner run for a few minutes to
see if flame changes to blue.
Humid air in the home, sometimes
caused by running a humidifier, may
cause flames to be burn yellow.
22IPage
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