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Warranty terms & condions
1. The subject of this warranty is a Terma
electric heang element with control
head. The product name and charac-
teriscs are specied on the packaging.
2. By accepng the device on purchase, the
Client conrms that the product is of full
value. The Client should immediately in-
form the Seller of any discovered faults —
otherwise it will be understood that the
Product was faultless at the me of pur-
chase. This refers especially to any faults
or damages of the control panel case.
3. The Warranty for period for the Product
is 24 months from the date of purchase,
but no longer than 36 months from the
date of producon.
4. The proof of purchase (receipt, invoice,
etc.) constutes the basis for warranty
claims. Lack of the proof of purchase al-
lows the manufacturer to reject a war-
ranty claim.
5. This warranty does not cover any faults
and/or damages caused by:
— incorrect (not in accordance with
the manual) installation, use or
disassembly,
— incorrect use of the heating ele-
ment (i.e. for any purpose that is not
specied by the Manufacturer as in-
tended for this type of product),
— unqualied persons tampering with
the product,
— customers aer the purchase.
6. The Central Heang installaon should
be ed with lock-shield valves, ena-
bling disassembly of the radiator or the
heang element and its control head
without the necessity of emptying the
whole system of the heang agent. Any
problems or expenses arising from the
absence of lock-shield valves in your in-
stallaon cannot be used as grounds for
any claims against Terma.
7. The aached Product Manual is an in-
tegral element of the Warranty. Please
read it carefully prior to the installaon
and use of the Product.
8. The Manufacturer is obliged to remove
any producon fault within 14 working
days of receipt of the faulty device at
the Manufacturer’s premises.
9. Should the repair be impossible, then
the manufacturer is obliged to replace
the faulty Product with a new, full-val-
ue unit of idencal parameters.
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