ver. 5/2023
RedGrey ul. Główna 13, 47- 450 Krzyżanowice
tel. +48 32 414 75 44/ e-mail: biuro@redgrey.pl / www.redgrey.pl
8
TECHTRU, be reconditioned or replaced with new ones free of charge. This warranty only covers defects that arise in the battery during the
manufacturing process.
Warranty conditions:
1. The battery will not be considered defective if its capacity does not drop to 80 [%] of the rated capacity during the warranty period.
2. The warranty applies only to batteries intended for buffer operation (emergency power supply). Cyclic batteries are not covered by this
warranty.
3. The warranty period will be reduced by 50 [%] for each 8 [˚C] of permanent increase in the battery operating temperature above the rated
operating temperature of 25 [˚C].
4. Each battery must be stored, charged, discharged, operated and serviced in accordance with the written instructions contained in the catalog
card and in the Quick Operation Manual for batteries (available on https://techtru.pl/produkty/securbox-akumulator-vrla-agm-12v-18ah/).
5. At least every 12 months from installation, perform periodic maintenance of all batteries in accordance with the recommendations in the Quick
Operation Manual (available on https://techtru.pl/produkty/securbox-akumulator-vrla-agm-12v-18ah/). The presentation of documented
measurement results from each required periodic service is a condition for accepting the complaint.
6. TECHTRU is not responsible for:
a. batteries with an illegible serial number;
b. damage caused by improper charging or installation;
c. mechanical damage to the container, cover and pole terminals (clamps) during transport, storage, installation, commissioning and operation
of batteries;
d. damage caused by fire, elevated temperature (overheating), explosion or freezing;
e. damage caused by misuse or neglect;
f. damage resulting from the action of force majeure.
7. The basis for accepting the complaint is the presentation of the purchase invoice and delivery of the faulty battery with the original marking of
the batch number with a description of the exhibition.
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