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camera.
4. If the issue persists, connect the dash cam to a computer
using a USB cable. If the device powers on, the issue may
be caused by the car charger cable. If it does not power on
while connected, there may be an issue with the dash cam
itself.
5. Please go to the ocial website to update the rmware.
6. If it is not resolved, please contact our dedicated customer
seice for a replacement.
・Why "Mass storage" appears on the screen?
"Mass storage" happens when you use a USB cable with data
transfer mode causing the dash cam to enter transfer mode.
In this mode, data can only be transferred; no other functions
work. For best results, use the original car charger or a USB
cable without data transfer mode.
・Why can't I connect to Wi-Fi?
1. Check the working distance of Wi-Fi, about 15ft.
2. Check the SSID and password of the Wi-Fi, or whether there
are other devices connected to the Wi-Fi.
3. Turn o mobile data, security software, and VPN on your
phone.
4. If the issue persists, please contact customer suppo for
assistance.
・Why is the time setting incorrect?
The dash cam features built-in GPS. It automatically adjusts
time based on your location and time zone, eliminating the
need for manual time changes. And you can adjust the time
through Settings > Time Zone/DST.
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