22
Troubleshooting
All RelaxoPet
©
products are manufactured to the highest quality standards.
If an error is not listed here has occurred, please contact us by e-mail to our customer service at
service@relaxopet.com stating the error description.
This trainer complies with all electromagnetic eld (EMF) standards. According to current scientic knowledge,
the trainer is safe to use, provided it is handled properly and in accordance with the instructions in this manual.
As with any other device, proper handling is an essential requirement for a good result.
white LED does not light up
problem possible cause solution
check, if the trainer is charged
and the on / off switch has been
pressed
• battery is not charged
• on- / off switch is not activated
white LED lights up, but no
audible sound
animal does not relax
yellow LED lights up,
but no audible sound
red battery lights up
the trainer can no longer be
switched off
• selector switch is in the
wrong mode
press the selector switch
on audible volume
• wrong use of the trainer
• veterinary disease
read pages 14-16
consult your veterinarian or your / an
animal trainer
• the selector switch PRO timer
is active and the trainer is
after 4 hours at rest mode
press the timer selector switch
to OFF
• battery capacity below 20% load trainer
• NOISE-MOTION System active disable NOISE-MOTION
selector switch to the left
(read page 13)
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